• CMDBLookUp must work on multiple results

    score130
    Product Team Review
    26 votes
    Today on the CMDBLookUp step, there's an option called "Fail on multiple results?" that is clearly not working as it should works :   CMDBLookup alternatives? CMDBLookUp step - Fail on multiple results?   ...
    Luciano Muller Nicoletti
    last modified by Luciano Muller Nicoletti
  • Incident Template Name not setting when creating an incident from Drift Console

    Hello,   I am creating an incident from drift console. But even all required fields setting from template, Template name and service fields not setting. I couldn't find any information about this issue.  Is...
    BAHADIR BÜYÜKTURHAN
    last modified by BAHADIR BÜYÜKTURHAN
  • Status Value from Staging Form can be mapped to Asset Life Cycle Status directly witout nyle Status of BMC.CORE Form

    score5
    Below Review Threshold
    1 vote
    Status Value from Staging Form can be mapped to Asset Life Cycle Status directly without nyle Status of BMC.CORE Form.
    Vikas Mishra
    last modified by Vikas Mishra
  • How to import CIs in AST:ComputerSystem or any AST:<ClassName> form without using UDM console ?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: Atrium CMDB 8.x, 9.x,...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy UDDI don't working

    Hi Everyone, Can you help me?   ITSM Version 9.1.04 Remedy CMDB   I'm with problem, the UDDI not working. Show me the below error, at the moment when to execute the script "test installutil"   &#...
    Victor Moises
    last modified by Victor Moises
  • Improve/Automate Dataset Deletion Process

    score20
    Below Review Threshold
    4 votes
    I recently started working on some CMDB duties, so please forgive my ignorance as a beginner.   Background: As a beginner, I wanted to start by doing some clean-up, which involved deleting unused datasets (no ...
    Shea Jacobs
    last modified by Shea Jacobs
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Error creating a CMDB class

    Hi,   I am facing an error when I create a basic CMDB class. I attach an image. Is there any CMDB log? or Where Could I debbug the error?   thanks
    Fernando Negre
    last modified by Fernando Negre
  • BMC Atrium Core CMDB - How to run AtriumCoreMaintenanceTool utility

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • relationship ASSET and PEOPLE

    Hi I´m trying to find the form where Remedy save the relationship of the ASSET and PEOPLE.   I need to delete relationship and create other´s. also I have the information in a regular form that I ext...
    Raul Sanchez Villena
    last modified by Raul Sanchez Villena
  • Relationship between BMC_APPLICATION and BMC_BUSINESSSERVICE

    Hi Experts.   I am syncing an application model from Discovery to CMDB and there is no relationship between BMC_APPLICATION and BMC_BUSINESSSERVICE and I realize I have to create that relationship manually. ...
    Michael D
    last modified by Michael D
  • Issue in getting CIs Normalized as Manufacturer was coming blank from ADDM Discovery tool

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Pentaho Spoon - Remove Duplicates using Unique Rows

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Unable to connect Oracle DB from SPOON Pentaho due to error : ORA-28040: No matching authentication protocol

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite COMPONENT: BMC Atrium Core APPL...
    Knowledge Admin
    last modified by Knowledge Admin
  • Using TokenID to Identify Computer Systems

    I'm trying to understand the logic of TokenID a bit better.   We have ADDM discovering CIs in our environment.  ADDM will set the TokenID field of a discovered Computer System to be a concatenation of Hostn...
    Seth McCulloch
    last modified by Seth McCulloch
  • Error Unable to load class for step/plugin with id [CMDBLookup] while opening an existing Transformation in Pentaho Spoon version 6 (shipped with AR Server 9.1.03)

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Update data in CMDB with spoon job

    Hi Team,   I have a requirement to update the existing records in CMDB, I am thinking of using spoon job for this. I am facing two issues while implementing:   when I use CMDB Output to push the updates in...
    Neha Agarwal
    last modified by Neha Agarwal
  • While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error.

    While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error. Please confirm the OOB use of MAD(Mark as Deleted) in Spoon Job ...
    Vikas Mishra
    last modified by Vikas Mishra
  • In Pentaho Spoon When Modifying the Staging Form Old Relationships to be Deleted and New Relationships to be formed?

    Team,   We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoi...
    Vikas Mishra
    last modified by Vikas Mishra
  • Error Handling to be included in the Spoon Job.

    Team,   We have created Spoon Job including below details:-     We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint...
    Vikas Mishra
    last modified by Vikas Mishra