• BMC Helix CMDB 19.x Fundamentals Administering – Part 2: Seats Available

    Week Starting April 20 2020  We have few more seats available in the following Instructor-Led Online class in:   BMC CMDB 19.x: Fundamentals Administering - Part 2   About the Course: This course provi...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • Spoon Client user permission in 19.x

    .Which of the following permissions would you assign to a user who needs to work on the BMC Atrium spoon client.AR system administrator was working fine with 8.1 is it changed now? DMT Admin AR System administrator ...
    Muhammad Khan
    last modified by Muhammad Khan
  • ERROR (106): No entry is specified for this statistical operation.; BMC.CORE:BMC_FileSystem, null

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core - CMD...
    Knowledge Admin
    last modified by Knowledge Admin
  • Atrium Integrator - Unable to load class for step/plugin with id [CMDBInPut, CMDBLookUp & CMDBOutPut] while opening an existing Transformation in Pentaho Spoon

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • New CMDB UI - incomplete and no usable flash replacement yet (until at least 19.08)

    Hi Stephen Earl, Sateesh Kulkarni,   we have already discussed this on a very high management level (me - currently not usable, you - great solution, great overview, great ...), but so it is not helpful. You hav...
    Stefan Hall
    last modified by Stefan Hall
  • BMC Atrium CMDB - Getting warning : Algorithm object is NULL, Skipping processing for classId<BMC.CORE:BMC_Impact> in reconciliation job log

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: CMDB 9.x & later ...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC Atrium Integrator Spoon - NULL value is not getting replaced according to "If field value is NULL" step in Custom spoon job

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: Atrium Integrator 9.x...
    Knowledge Admin
    last modified by Knowledge Admin
  • Purge MarkAsDeleted Yes , not always happening

    Version 18.05 , but this happened in old 8.1 as well.   BMC's "Purge Engine" is, in theory, supposed to "Delete" everything that is marked as MarkAsDeleted = Yes when you run a Purge recon job.  But it seem...
    Jeff Sikorski
    last modified by Jeff Sikorski
  • Atrium integrator schedule twice per day

    Sorry if there's some obvious answer I'm missing but I have a job schedule for an AI job running daily at 6pm. I want it to continue to run at 6pm and another time of the day - preferably 9am or 10am.   Looki...
    Nick Caulfield
    last modified by Nick Caulfield
  • Recon issue with specific computer system ci

    Hi All,   I am checking that few of the servers are not reconciling. I have checked the recon rules and all are as per BMC standard rule. Ideally these should reconciled all the servers. But for few servers are ...
    Gajanand Patil
    last modified by Gajanand Patil
  • Dataset Id Creation

    Hi All,   I am creating a job to import data in staging table . However not able to provide Dataset ID while saving the job, Could you please help me with the creation of it provided from application launcher ...
    jyoti kumari
    last modified by jyoti kumari
  • Problem with Upgrade from 18.11 to 20.02

    Hello,   I would like to upgrade from 18.11 to 20.02. When I will install Atrium core I get these error:   After this Credentials: I can confirm that the password is 100% correct. I have create a ne...
    Robert Knappe
    last modified by Robert Knappe
  • Error connecting to database using MYSql in pentaho

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Where is the neAPI.log file set debug level logging?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • CMDB Upgrade to 19.08 ERROR RIKMain Data import for d2pobjecttypes.arx is returned with code 1025

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Permission not reflected for Custom Asset forms in Developer studio after upgrade to 9.1.04

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core P...
    Knowledge Admin
    last modified by Knowledge Admin
  • Atrium Web service not working for "execute saved query " function.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Odd solution listed in KA000182340 for isVirtual field (530054200)

    https://selfservice.bmc.com/casemgmt/sc_KnowledgeArticle?sfdcid=000182340   The solution of this article linked above (accessible only if you have a valid customer based subscription) states that we're supposed ...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Helix Support: Using new CMDB UI – Normalization

    Hi Everyone,   Welcome to March’s CMDB Blog. In this blog, we will discuss about Normalization process using new CMDB UI.  Normalization is the first activity which takes place after importing data in...
    Devendra Borse
    created by Devendra Borse
  • Top Viewed CMDB Knowledge Articles

    March 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.   Article # Title 000109387 ARERR[120092] The Dataset ID and Reconciliation Identity combination is not unique 000142924 ...
    Devendra Borse
    last modified by Devendra Borse