• G Suite Admin data (concerning chromebooks) into Atrium CMDB

    In a similar vein to my recent question on DCIM data, we have some chromebooks which are managed centrally. Details of them are available via the G suite Directory API.   Does anyone have experience of pulling ...
    Nick Caulfield
    created by Nick Caulfield
  • (ARERR 8760) Cannot establish a network connection to the AR System Plug-In server

    Hi together,   I found a few posts to this problem, but nothing solved my problem at all.   Background: We've upgraded AR to 19.08 and afterwards we wanted to upgrade Atrium Core too. The upgrade failed, ...
    Philipp Huonker
    created by Philipp Huonker
  • Is Flash required with Midtier 8.1? What are the ramifications of turning off Flash?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC CMDB Suite APPLIES TO: BMC Atrium CMDB Suite QU...
    Knowledge Admin
    last modified by Knowledge Admin
  • Atrium Integrator (Spoon) UDM:Variable.

    score140
    Product Team Review
    28 votes
      There are couple of thing needs to be added to expand the use ability of UDM:Variable form.   1. We need a way to pass the UDM Variable set name or modify/add the Variable value in Atrium Integrator Con...
  • Getting data from dcTrack into the CMDB

    Is there a standard adapter for getting data from dcTrack DCIM into the Atrium CMDB? I had a look and found some reference to it from about 2012 but nothing concrete   thanks
    Nick Caulfield
    created by Nick Caulfield
  • Dirty tricks in CMDB: Immediate copy CI with one filter

    score0
    New
    0 votes
    Here´s a solution I´m always using when I need an immediate copy of an object and I don´t want to wait for ReconEngine or other mechnanisms.   The idea is to modify a value that will never be ch...
    Dieter Bertram
    last modified by Dieter Bertram
  • Standard way to create custom class

    Hi All,   I am looking a standard process to create a custom class. Can anybody created a custom class which inherited few field from Base Element class and few fields created on the custom class.    ...
    Gajanand Patil
    last modified by Gajanand Patil
  • When exploring a CI in the New CMDB UI and unselecting a class in the filter selection, the filter selection hangs and never ends.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Bring back Product Catalog Updates!

    score30
    Below Review Threshold
    8 votes
    All Remedy ITSM, Discovery, CMDB, BMC CMDB (BMC, Elite & Premier Partners and TAP), Client Management, Client Management Insiders (BMC and Partners Only):   Back in years past, BMC Software had a definitive ...
    Marie Johnson
    last modified by Marie Johnson
  • Missing attribute in CDM which is defined in RE:Precedence form

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: CMDB 8.x, 9.x PRO...
    Knowledge Admin
    last modified by Knowledge Admin
  • Launching Atrium Console opens 2 additional tabs with ReportServlet url

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: Atrium CMDB 9.x, 18.x...
    Knowledge Admin
    last modified by Knowledge Admin
  • Troubleshooting AI Issues using BCM product

    What the best approach to troubleshoot BCM products using the AI?
    Robert Thomas
    last modified by Robert Thomas
  • Sandbox data promotion is not working

    I am creating a new CI in AI. CI records gets created in sandbox Dataset. After that I am trying to push this data in asset using the promotion button. Once I hit for promoted button, it will take a 2-3min to complete...
    Gajanand Patil
    last modified by Gajanand Patil
  • Error while saving Pentaho Spoon Transformation

    Hi All,   I am facing issue where I am not able to save transformation on my environment. Previously I was able to save transformation without any issue, not sure from when it started but this was not there. E...
    Suyog Aptikar
    last modified by Suyog Aptikar
  • Circular loop issue

    Hi All,   Issue: ADDM used to sends CI (Application CI which have multiple cis linked as a part of relationship) data to Remedy CMDB. Then we can create a business service model in CMDB and relate the applicatio...
    Gajanand Patil
    last modified by Gajanand Patil
  • Error in plugin : BMC.ARDBC.ATRIUM.SERVICECONTEXT null (ARERR 8753)

    Hi, I make a new installation of Remedy, I install:     - ARSuiteKitWindows9.1.04     - AtriumCore     - AtriumIntegratorServer     - BMCRemedyITSMSuit...
    Raul Sanchez Villena
    last modified by Raul Sanchez Villena
  • Create instance on Asset forms (e.g. AST:ComputerSystem) similar to BMC core class ?

    Good Day,   I would like to find out if the CMDB rest api supports creating instances in the AST (want to include CI status) ?   Thanks
    Mpumelelo Tsabedze
    last modified by Mpumelelo Tsabedze
  • What is the best way to move duplicate data from BMC.ASSET to another dataset

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • After running reconciliation identify activity the ReconciliationID is still zero without any errors reported

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Dashboard & Datasources Utility Not Running in New CMDB UI

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin