• Constant that has a NULL value is not transferred when updating existing records, using AROutput in Atrium Integrator

    score270
    On Roadmap
    54 votes
    We cannot pass a NULL value into AROutput step of an integration. Currently In UDM code, keyword is considered as string by AROutput and there is no conversion happening on client side. Please Implement keyword suppor...
    Jagdeep Tiwana
    last modified by Jagdeep Tiwana
  • Getting data from dcTrack into the CMDB

    Is there a standard adapter for getting data from dcTrack DCIM into the Atrium CMDB? I had a look and found some reference to it from about 2012 but nothing concrete   thanks
    Nick Caulfield
    last modified by Nick Caulfield
  • Precedence rules - add attribute for reconciliation

    Hello,   is it possible to add attribute to set precendence for reconciliation. For example in BaseElement Class I would like to set precedence only on attribute "Company" which is not included in the list. Is i...
    Ondrej Kieler
    last modified by Ondrej Kieler
  • NetBrain to BMC Atrium CMDB integration?

    Hello -   I was just curious if anyone out there has done an Atrium Integration with NetBrain that would possibly share any useful information about how they accomplished it, any headaches, etc.   The API ...
    Jeff Sikorski
    last modified by Jeff Sikorski
  • To update New CI Name in place of old CI Name.

    Hi,   Can anybody help me on this as per yours understanding?   Thanks!     Regards, Nazia Naseem
    Nazia Naseem
    last modified by Nazia Naseem
  • Spoon: Defer If NULL function for AST:Attributes.

    score145
    Product Team Review
    29 votes
    CI-CMDB and CI-CMDB_Express AI job trasfer CI and AST:Attributes data. Customer want to use same Job to update Asset. They want to fill up only modified attribute value and key attribute value find find matched Asse...
    Sally Park
    last modified by Sally Park
  • when I open Atrium Integrator I can’t see any job there related to data management (UDM). Is this normal and if not how can we add them?

    when I open Atrium Integrator I can’t see any job there related to data management (UDM). Is this normal and if not how can we add them?  
    Mohammad Rababah
    last modified by Mohammad Rababah
  • Helix Support: Using new CMDB UI - Class Manager & Atrium Integrator

    Hi Everyone,   Welcome to our new CMDB Blog for the month of November 2019. We mentioned about new features introduced in CMDB 19.08 in our last CMDB blog. Here is the link of last blog if you have missed it: htt...
    Devendra Borse
    created by Devendra Borse
  • Upgrade Atrium Core 18.05 to 19.08 fails

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Hosted Access Point Relationship to be created with IPEndpoint and Computer System?

    Hi Team,   Please confirm on the Hosted Access Point Relationship to be created with IPEndpoint and Computer System?   Regards, Vikas Mishra
    Vikas Mishra
    last modified by Vikas Mishra
  • <ARSYS.AREA.ATRIUMSSO>Login Failed as Atrium SSO Server Location is null

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Adding Class Attributes from Class Manager Unable to see in Spoon Job?

    Team,   We are Adding Class Attributes from Class Manager in Physical Location Class and we are able to see the fields in Developer Studio BMC:CORE:BMC_PhysicalLocation Form.   But the same Form when we se...
    Vikas Mishra
    last modified by Vikas Mishra
  • BMC Atrium Integrator "Atrium Integrator Job: BMCATRIUM_NGIEA000310: There was an error during job creation."

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Integratio...
    Knowledge Admin
    last modified by Knowledge Admin
  • CMDB - Cleaning an entire Dataset in the CMDB, but not removing data from AST:Attributes

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Serial Number being shared by LPAR not making it into asset

    I am sure others have experienced this issue when a serial number is shared in an LPAR or stack and the system only creates one record in asset. We have the proper identification rules set, but for some reason the sys...
    Scott Addington
    last modified by Scott Addington
  • BMC Atrium Core - How to Configure Atrium Web Services

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB APPLIES TO: BMC Atrium Web Servi...
    Knowledge Admin
    last modified by Knowledge Admin
  • Atrium Integrator Spoon - Transformation job is failing when running

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core P...
    Knowledge Admin
    last modified by Knowledge Admin
  • Duplicate AST:Attributes Records created

    Hello All,   sometimes we encounter problems with our AST:Attributes entries on our 9.1.03 System. We perform daily imports via AI from multiple data sources and only sometimes the AST:Attributes of some CIs (n...
    Juergen Dannerbauer
    last modified by Juergen Dannerbauer
  • We are migrating to Remedy 19.02 from 8.1(no normalization), how successful the product normalization when we enable it?

    What need to be done to enable this? Is there any template we should prepare for bulk data upload? What is the requirement to enable this?   Thanks in advance, guys.
    Fadia Ahmad
    last modified by Fadia Ahmad
  • Docs to learn all components in CMDB spoon jobs

    Hi All,   Please provide any links or docs to refer all components used in Atrium spoon.   Regards, Indu
    Indumathi K
    last modified by Indumathi K