• HELIX SUPPORT: CMDB REST API services, Examples of 'instance' CRUD operations, and corresponding CMDBDRIVER commands

    As most of you are aware, we are still shipping CMDBDRIVER program along with CMDB REST API to perform several operations including retrieving and sending data.  CMDB C API functions and CMDB  REST API provi...
    Chandan Gad
    created by Chandan Gad
  • BMC SCCM adapter installation

    I am trying to install sccm adapter on remedy server. the installer is asking  for the sccm db admin credentials. Since the SCCM DB is already LIVE just want to know why are the admin credentials needed by the in...
    Pawan K
    last modified by Pawan K
  • How do companies manage microservice CIs ?  Anybody out there managing microservices in CMDB?

    Any and all information around managing micro services is helpful!
    Renuka Devadason
    last modified by Renuka Devadason
  • BMC Atrium CMDB Suite Could not find the schema id for class - Normalization

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite COMPONENT: BMC Atrium Core APPL...
    Knowledge Admin
    last modified by Knowledge Admin
  • NE - is there a chance to normalize products/software servers without version check

    Hello, experts,   Normally, for normalization, both the product name/manufacturer and version must match. You can simplify version mapping using the version rollup (market version), so that only a few versions n...
    Stefan Hall
    created by Stefan Hall
  • CMDB 9.1.03 Relationship hierarchy tree graph

    Hi everyone,   Our client needs this type of graph shown in this BMC video to check all of the relationships of a particular CI: BMC CMDB 18.05: Viewing CIs and relationships in the CMDB Explorer.    ...
    Paolo Bisaccia
    last modified by Paolo Bisaccia
  • Best practice to move/import Business Service Model from dev to prod

    hi all,   Is there any best practice to move the business service model which we already created in the AIE console or CMDB console from one environment to another environment?   Please advise.
    Ricky R
    last modified by Ricky R
  • BMC Education Hot Topic Webinar: CMDB - Creating New Attributes: Seats Available

    Week Starting June 19 2020  We have few more seats available in the following Instructor-Led Online class in: BMC Education Hot Topic Webinar: CMDB - Creating New Attributes     About the Webinar: I...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • CMDB Row Level issue

    Hi all,   I have updated CI' s Rowlevelsecurity field with normalization. After that I have update normalization which I have add 'USERNAME' of Cı's owner. it also bring company id to rowlevel field. I dont un...
    ilhan KURT
    created by ilhan KURT
  • Atrium Core CMDB Shared Plugin memory usage increased after upgrading AR/CMDB to 9.1.04.002

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB APPLIES TO: Atrium CMDB 9.1.04 P...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC Atrium Core CMDB- ERROR (106): No entry is specified for this statistical operation.; BMC.CORE:BMC_FileSystem, null

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core - CMD...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC Atrium Core CMDB-Reconciliation log error Group <....> is of unknown type

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Parse & Display Attribute Data Source List

    score160
    Product Team Review
    32 votes
    Create a method to parse and display information captured in the AttributeDataSourceList to easily reveal where each attribute is sourced from. Perhaps something similar to the screenshot below.  It would be even...
    Seth McCulloch
    last modified by Seth McCulloch
  • "Authentication Error" while opening Atrium Core Console after upgrading Atrium CMDB to 19.08

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: Atrium CMDB 19.08 ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Configuration Manager Dashboard (New Atrium CMDB UI) throwing 404 - File or directory not found error

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB APPLIES TO: CMDB 9.1.04 & la...
    Knowledge Admin
    last modified by Knowledge Admin
  • Add information for the reconciliation Copy activity into the new CMDB UI

    score140
    Product Team Review
    28 votes
    In the new user interface of the BMC CMDB, when accessing Jobs -> Manage Reconciliation, information is provided only for Identify, Merge and Purge activities.   ------------------------------------------...
    Mircea Stoian
    last modified by Mircea Stoian
  • Secure (hide) CIs in a single company using configurable security classifications

    score155
    Product Team Review
    31 votes
    This idea is based on a requirement to secure (restrict read access) to CI instances (across specific or all CI Types) in the CMDB, based on a “security” classification.   What makes this idea unique ...
    Stefanut Delcea
    last modified by Stefanut Delcea
  • Extend Atrium Class Manager to allow form modifications

    score100
    Below Review Threshold
    20 votes
    ARS 19.08 introduces a new option to improve performance using subquery algorithm. See "Performance improvement by using Subquery algorithm" in https://docs.bmc.com/docs/ars1908/19-08-enhancements-866348750.html Thi...
    Andreas Mitterdorfer
    last modified by Andreas Mitterdorfer
  • Constant that has a NULL value is not transferred when updating existing records, using AROutput in Atrium Integrator

    score310
    On Roadmap
    62 votes
    We cannot pass a NULL value into AROutput step of an integration. Currently In UDM code, keyword is considered as string by AROutput and there is no conversion happening on client side. Please Implement keyword suppor...
    Jagdeep Tiwana
    last modified by Jagdeep Tiwana
  • Replace the flash based FLEX UI in Atrium

    score150
    On Roadmap
    30 votes
    Let´s be honest, I was tempted to create a poll where we could all vote but figured a poll should be created by Product Management.   This idea is about the flash based Flex UI that Atrium uses. I am not s...
    Petrus Johansson
    last modified by Petrus Johansson