• Additional Product Catalog Entry with identical Product Name and Manufacturer?

    Hello community, in the past (still the case with 9.1.0 I guess) it was not possible to create a second product catalog entry with the same product name and manufacturer combination. This forced us to be "creative" a...
    Thomas Hammer
    last modified by Thomas Hammer
  • How to export complete ServiceModels from BMC_Application?

    Hi Guys,   we got our CMDB up and running and are working on an integration with our Remedy custom build ITSM-Tool. Now we got the question from our operations team who use CheckMK as a monitoring solution, if w...
    Jonathan Rademacher
    last modified by Jonathan Rademacher
  • Procuct categorization for CMDB

    Hi i'm trying to create a CAT1, CAT2 and CAT3 for a particular group of classes but i dont know how to segregate them, is there any info on that?   Maybe i'm not creating them on the right form?   Thank you
    Eduardo Santos
    last modified by Eduardo Santos
  • continuous reconciliation job

    Hi All,   Anybody configured continuous reconciliation job in there environment ? If yes please help me to understand how it works ?   My requirement is, when ADDM sends data in CMDB, recon job needs to c...
    Gajanand Patil
    last modified by Gajanand Patil
  • First set of Atrium Best Practices Video

    As part of widening the best practices knowledge within the BMC community, we have launched a project to create mini best practice videos. Each video will be between 3-8 minutes long and will be presented by BMC Archi...
    Subbiah Sundaram
    last modified by Subbiah Sundaram
  • Atrium Core web services Failing to Install

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Spoon not mapping AssetID

    I've created a job in Spoon with a CMDB  output and is excelent, but ondly the Assetid field is not mapped. I've checked and it is filled in the origin, it is trying to write it to the CMDB output step but with ...
    Eduardo Santos
    last modified by Eduardo Santos
  • Delete Relationships with Spoon

    Hi,   in one of my projects I have to delete relations between a computersystem and a monitor (hosted components). I would like to delete it with "BMC Atrium Integrator Spoon", because I have a lot of data. I ...
    Robert Knappe
    last modified by Robert Knappe
  • ReconciliationIdentificationError attribute

    CMDB Experts,   ReconciliationIdentificationError attribute has two selection values out of the box 1. Multi-Match 2. Error, but if there is multi-match error during Identification activity it still sets Error i...
    Sharvan Singh
    last modified by Sharvan Singh
  • Bring back Product Catalog Updates!

    score15
    Below Review Threshold
    5 votes
    All Remedy ITSM, Discovery, CMDB, BMC CMDB (BMC, Elite & Premier Partners and TAP), Client Management, Client Management Insiders (BMC and Partners Only):   Back in years past, BMC Software had a definitive ...
    Marie Johnson
    last modified by Marie Johnson
  • New CMDB Console - how to disable pop-up permanently?

    Hello, I couldn't find anything about this on BMC docs or in the community.   How can we permanently disable the "Welcome to BMC CMDB" pop-up in the new CMDB Console?     At least one customer of...
    Thomas Hammer
    last modified by Thomas Hammer
  • Deployment packages are not working properly for custom indexes in CMDB Class

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Should this not merge to CMDB

    Shouldn't this place merge with CMDB place?
    Gustavo del Gerbo
    last modified by Gustavo del Gerbo
  • New CMDB Console: Reconciliation - what happened to the Copy Activity?

    Hi, we've tried to create a reconciliation job with a copy activity in the new CMDB console. Unfortunately there are only three activity types available.   In the Flash/Flex based UI we were able to chose from ...
    Thomas Hammer
    last modified by Thomas Hammer
  • New CMDB Class

    score15
    Not Planned
    3 votes
    We would like CMDB Syncmappings from BMC Discovery to include the cloud tags data. We would expect these to sync into the Remedy Force CMDB in a "Tags Class" and the relationships from Discovery into the CMDB similar ...
    Roger Bayne
    last modified by Roger Bayne
  • Support PDI Spoon Plugin for ARdelete, ARsubmit and ARlookup

    score335
    On Roadmap
    67 votes
    Hi, BMC currently doesn´t support plugins for AR delete, AR submit and AR lookup. Therefore the idea to get support for these kind of plugins. An unsupported workaround is to use the open source plugins. The ...
    Christoph Klapetke
    last modified by Christoph Klapetke
  • CMDB Recon Engine Ranking in AR Server Group - How to

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Recon process

    Hi All   I am not able to see arrecond process on services. So Could you please help me how to start recon engine ?   Regards, Gajanand
    Gajanand Patil
    last modified by Gajanand Patil
  • Sandbox jobs running in parallel causing an error the job is already running

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite COMPONENT: BMC Atrium Core APPL...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC CMDB - update ASSETLIFECYCLESTATUS

    Hi expert, I've a question for you... you suppose to change the status of a host (in the ComputerSystem class) from "deployed" to "disposed". I know that the status of the CI is mapped to AST_ATTRIBUTES. I want to...
    Angelo Pisaturo
    last modified by Angelo Pisaturo