• non root installations should not require write permissions to /etc

    score130
    Product Team Review
    26 votes
    Our customer recently installed Atrium Integrator Server 9.0 on their RHEL 6.6 box and the installation succeeded but with following severe error in the logs: PROGRESS EVENT {Description=[installCompletion.installCom...
    Andreas Mitterdorfer
    last modified by Andreas Mitterdorfer
  • Add information for the reconciliation Copy activity into the new CMDB UI

    score125
    Below Review Threshold
    25 votes
    In the new user interface of the BMC CMDB, when accessing Jobs -> Manage Reconciliation, information is provided only for Identify, Merge and Purge activities.   ------------------------------------------...
    Mircea Stoian
    last modified by Mircea Stoian
  • CMDBLookUp must work on multiple results

    score125
    Product Team Review
    25 votes
    Today on the CMDBLookUp step, there's an option called "Fail on multiple results?" that is clearly not working as it should works :   CMDBLookup alternatives? CMDBLookUp step - Fail on multiple results?   ...
    Luciano Muller Nicoletti
    last modified by Luciano Muller Nicoletti
  • Provide an OOTB Report of CIs and their relationships

    score125
    Product Team Review
    25 votes
    When creating a service model of CIs and their relationships, it would be helpful to be able to easily run a report to audit that data.  Filters should be included to be able to help select by create date, modify...
    Steve Wilson
    last modified by Steve Wilson
  • Make the NormalizationStatus attribute visible ootb

    score115
    Product Team Review
    23 votes
    I think that it would be a great benefit to have the Normalizationstatus attribute visible ootb on all BMC Atrium CMDB class forms (which for now is hidden on all of them). Since it is an important attribute that des...
    Philipp Weiss
    last modified by Philipp Weiss
  • Overhaul Precedence Engine for Overlapping Data

    score110
    Product Team Review
    22 votes
    I believe it is time to overhaul of the precedence engine to support todays’ customer needs.  This isn’t a small enhancement but a product design consideration.  The features of the Atrium CMDB p...
    Damon Salter
    last modified by Damon Salter
  • enhance documentation on cmdb steps of AI

    score110
    Product Team Review
    22 votes
    The documentation on cmdb steps of atrium integrator is lacking some information and thus it would be great if the documentation on these steps could be enhanced.   For example: The cmdboutput step adds the ins...
    Andreas Mitterdorfer
    last modified by Andreas Mitterdorfer
  • Class Manager in HTML5 (and Corners in Tickets)

    score110
    On Roadmap
    22 votes
    In a high secure environment administrator wont have the flash player plug-in on itsm administrator computer, in the future html5 is a good alternative for this problem.
    Marco Fraundorf
    last modified by Marco Fraundorf
  • CMDB: Permanent Read Permissions on Database views for Custom Users

    score105
    Below Review Threshold
    21 votes
    Currently, the read permissions on Database views are deleted for custom users when something is modified or updated in the Class Manager and consequently the view is updated. The permissions should be maintained even...
    Oana Preotesescu
    last modified by Oana Preotesescu
  • Soft-deleted CIs and relations should be displayed in AE, maybe greyed out

    score105
    Product Team Review
    21 votes
    Hi!   Situation: As we all know, soft-deleted CIs and Relations are not visible in Atrium Explorer or Impact designer. So, when you select "Delete from Database" the selected object gets soft deleted after prom...
    Andreas Geierlehner
    last modified by Andreas Geierlehner
  • CI Template + relationship templates

    score100
    Product Team Review
    20 votes
    We would like to see a CI template. For example we have a Dell Laptop that holds a set of specific properties Dell Precision M4700 250 GB SSD 16 Gb Memory 15" Screen   When I order 15 laptops of that type, I...
    Louis Op den Brouw
    last modified by Louis Op den Brouw
  • AIS in server group

    score95
    Below Review Threshold
    19 votes
    Each server in server group should use his own ais plugin and sharing information which simulation on which server is running and show result from right server   Now, according to KA 000083467 AIS worked only on...
    Kirill Bulatov
    last modified by Kirill Bulatov
  • Atrium AI Plugin for Spoon to introduce 'wait' for ReCon Job

    score90
    Product Team Review
    18 votes
    With the change to v8, the BMC.Core classes have been stripped of the business values, that are now stored in the respective ATT forms and joined via the recon id.   A data load into a staging dataset (following...
    Thorsten Nicklaus
    last modified by Thorsten Nicklaus
  • Include the attribute NormalizationStatus on CMDB Class forms

    score90
    Product Team Review
    18 votes
    It would be very useful if the NormalizationStatus attribute was included on the BMC CORE class forms in much the same way as certain reconciliation engine related attributes are today. The status numeric value would ...
    Carey Walker
    last modified by Carey Walker
  • Recon Job Run

    score85
    Product Team Review
    17 votes
    The ability to edit and search on the mid-tier for RECON Job run would be nice.  The form works in fat client but, it does not operate on the mid-tier.
    Young So
    last modified by Young So
  • Allow to define Relationship Types in Atrium Explorer

    score85
    Below Review Threshold
    17 votes
    In Atrium Explorer you can create relationships. The types for these relationships are coded and there's no way to change the available types I have two ideas around this toppic: remove the "All Related" type beca...
    Patrick Zumbrunn
    last modified by Patrick Zumbrunn
  • Tooltip active time in Atrium Explorer.

    score85
    Below Review Threshold
    17 votes
    Currently there is no configuration to adjust duration of tooltip which comes in Atrium explorer when hovering on CI (Icon).   Would like to see the configuration for time duration it can remain active. At the m...
    Ganesh Mhaske
    last modified by Ganesh Mhaske
  • Make at least one CI relationship mandatory (configuration option)

    score85
    Product Team Review
    19 votes
    Make at least one CI (other than Service CI) relationship mandatory
    Lukasz Krzaczkowski
    last modified by Lukasz Krzaczkowski
  • Ability to perform bulk updates to CI Relationships

    score80
    Product Team Review
    18 votes
    We have the scenario where we need to perform a bulk update against CI's removing an existing 'People' / 'People Org' or 'Support Group' relationship.   BMC support have advised that there is no mechanism to per...
    Julian Harris
    last modified by Julian Harris
  • Active/Inactive Normalization Jobs

    score75
    Product Team Review
    15 votes
    Provide a means to make Normalization Jobs active or inactive. It is NOT nice being forced to delete a NE job in order to "inactivate" it and then re-create it when "activating" it again. There are times when we do n...
    Petrus Johansson
    last modified by Petrus Johansson