• First set of Atrium Best Practices Video

    As part of widening the best practices knowledge within the BMC community, we have launched a project to create mini best practice videos. Each video will be between 3-8 minutes long and will be presented by BMC Archi...
    Subbiah Sundaram
    last modified by Subbiah Sundaram
  • Trending in Support: What modified my CMDB data in BMC.ASSET?

    Today's topic is about data quality and CMDB data reconciliation. Data management is impacted when data can not be verified and tracked to its source. We're in the business that seeks data quality and often rely on da...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • AI/Pentaho/Spoon/Carte MSSQL Connectivity. A mystery of many forms.

    MSSQL comes in many forms, versions, and with many authentication methods. Most of the time we end up using the regular MSSQL authentication, where we provide a username/password combination, the user gets authentica...
    Gustavo del Gerbo
    last modified by Gustavo del Gerbo
  • Atrium Webinar- Working with Reconciliation Engine

    >> Atrium Webinar Series    Dear Users,   We would like to take this opportunity to thank everyone who participated in our Atrium Webinar- Working with Reconciliation Engine Webinar on August 1...
    Shiv Manakshe
    last modified by Shiv Manakshe
  • Atrium Webinar- Understanding the Seamless Data Pump Products

    >> Atrium Webinar Series    Dear Users, We would like to take this opportunity to thank everyone who participated in our Atrium Webinar- Understanding the Seamless Data Pump Products Webinar on J...
    Shiv Manakshe
    last modified by Shiv Manakshe
  • Connect with Atrium Webinar - New features in Atrium SSO 9.0 Webinar

    New features of Atrium SSO 9.0 Adam Linehan is a Lead Product Developer and he presents on Atrium SSO 9.0 during this combined Connect with Atrium and Connect with Remedy monthly webinar event on Wednesday, Sep...
    Gregory Kiyoi
    last modified by Gregory Kiyoi
  • Atrium Webinar- AtriumCore Data and System Sizing

    >> Atrium Webinar Series  Dear Users, We would like to take this opportunity to thank everyone who participated in our Atrium Webinar- AtriumCore Data and System Sizing Webinar on June 12th, 2014. ...
    Shiv Manakshe
    last modified by Shiv Manakshe
  • AtriumCore 8.1 SP1 (8.1.01): Failure during upgrade from AtriumCore 8.1

    Problem Statement:AtriumCore 8.1 to 8.1 SP1 upgrade fails if the base stack has AR 8.1 Patch 1 or Patch 2 applied along with the Atrium Core Hot-fix as described in “Applying the Data Management hotfix” se...
    Sachin Tappe
    last modified by Sachin Tappe
  • Atrium Webinar- Understanding SSO in a Clustered Environment

    >> Atrium Webinar Series  Dear Users, We would like to take this opportunity to thank everyone who participated in our Atrium Webinar- Understanding SSO in a Clustered Environment Webinar on March 13th,...
    Shiv Manakshe
    last modified by Shiv Manakshe
  • Fine-tuning or adjusting configuration parameters after installing CMDB or other AtriumCore applications.

    If you have just installed ARS and then added applications without fine-tuning the ARS queues and java plugins then you might be wondering why the ARS Server is performing poorly. The system must be properly fine tune...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Don't forget your minus! or Change in `su` behaviour on RHEL 6.5

    During testing of the latest updates available from Red Hat we noticed a change in behaviour that may have RHEL users scratching their heads (and not necessarily only ADDM users).   In 6.5, Red Hat have included...
    Kerryn Wood
    last modified by Kerryn Wood
  • ADDM losing connection to CMDB if tunneled through a firewall.

    I ran into this recently and although this was not a BMC Software product issue, it directly impacted the way our products communicate. I would not have thought to check these registry settings in Windows, but the wo...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Social Media within BSM

    Thanks to the shared BMC Atrium platform, BSM Products can leverage Knowledge Management. KM is often considered wisdom, since it is about managing information (one of the most important asset of each company), contr...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • Favorite new Normalization feature of AtriumCore - Custom Normalization

    My favorite new feature of the Normalizaiton Engine in 8.x version of AtriumCore is the Custom one.   I was very excited when I first saw that added because it allows for normalization of attribute fields. Some ...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • BMC Atrium Core 8.0 documentation now available at docs.bmc.com

    With the release of version 8.0, documentation is available at the BMC online documentation portal. Gone are the days of jumping from PDF to PDF and cross-references pointing to entire guides. Now your documentation i...
    Michele Marques
    last modified by Michele Marques
  • AtriumCore WebServices:How do I validate them? Other than logging into the Axis2 or UDDI consoles, is there some smoke test utility?

    Synopsis How do I know that my install of AtriumCore Webservice went well?  What are the certificates about?   Problem/Symptom(s) Just installed AtriumCore Webservices? Now what? How do I get to the WSDLs...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • What's New with ADDM Community Tutorials - Part 2

    In this week’s post I want to introduce a new type of CET for Atrium Discovery, the non-video tutorial. Unlike video, a non-video tutorial does not have an audio portion. The tutorial viewer allows you to view e...
    Zoe Stone
    last modified by Zoe Stone
  • Should I be overlaying the CMDB classes and attributes so that we can use it in the ASSET views?

    Synopsis   This question comes up so very often that although documented we've decided to create this Knowledge Module to answer all possible angles of this question.   Problem/Symptoms For example you nee...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Spotlight on Atrium Discovery's June TKU release

    Check out this month’s In the Spotlight article for Atrium Discovery’s June 2012 TKU release, which focuses on improvements in the way Atrium Discovery identifies and models SAP.   Just a reminder th...
    Zoe Stone
    last modified by Zoe Stone
  • What is a Quality Product?

    What do YOU think is important in a product?  At BMC, we spend a lot of time thinking about how to make the best possible products, and that includes measuring how well we are doing and I want to make sure we con...
    Allan Mertner
    last modified by Allan Mertner