• Remedy UDDI don't working

    Hi Everyone, Can you help me?   ITSM Version 9.1.04 Remedy CMDB   I'm with problem, the UDDI not working. Show me the below error, at the moment when to execute the script "test installutil"   &#...
    Victor Moises
    last modified by Victor Moises
  • Dependency Relation sub class BMC.CORE:BMC_HostedService not available to be used

    Atrium CMDB 9.1.07.001 Hi, Dependency Relation sub class BMC.CORE:BMC_HostedService not available to be select from  Relationship Type* in the form ComputerSystem/Relationships association sheet? example 1 OK ...
    Christophe Jourdain
    last modified by Christophe Jourdain
  • staging form

    which of the following steps must be performed prior to loading data through a job defined in the data management job console : Save the job Specify the data source     does "Set the status to built" Specify...
    Muhammad Khan
    last modified by Muhammad Khan
  • After recon job runs "Received date" and "Available date" are being nulled out

    After "BMC Asset Management CI DATA LOAD" recon job runs "Received date" and "Available date" are being nulled out and status is changed to "Deployed when it should be Received. We have custom spoon job that loads the...
    Warren Spear
    last modified by Warren Spear
  • Issues in sync with load balancer

    Hi All,   I have added custom attribute in BMC_Tag class via class manager. I used the mid-tier which directly points to ARS admin server. Restarted all the servers which are in server group. At last stopped the...
    Gajanand Patil
    last modified by Gajanand Patil
  • AI 9.1.04 - AR Output Update with empty value doesn't work

    Hi together,   I'm really not sure here if I do something wrong or this is a real BUG. Please take a look on the screenshot   This is a easy example. So I want to make the Command field empty. But this do...
    Marek Ceizel
    last modified by Marek Ceizel
  • Error while adding new attribute via class manager in BaseElement class

    Hi All,   I am trying to add one custom attribute in BaseElement class via class manager and I am getting "Internal error occurred during processing" error and it is not saving the newly created attribute. ...
    Gajanand Patil
    last modified by Gajanand Patil
  • Recon issue

    Hi All,   There are 2 ADDM and 1 ASSET record present. 1-ADDM & 1-ASSET record is with MAD=Yes. 1-ADDM record is present in ADDM dataset with different token and serial number and it is not reconciling. We h...
    Gajanand Patil
    last modified by Gajanand Patil
  • Unable to set start date on Business Service in CMDB

    Getting the next message "The Start Date and End Date of the service are outside the availability period of one or more child services or service offerings. Update the child services and service offerings to match the...
    Peter Revenberg
    last modified by Peter Revenberg
  • How can we update null in Floor field of AST:Attribute?

    How can we update null in Floor field of AST:Attribute In Spoon Transformation we are trying to set Floor field value to null in AST:Attribute however its not taking null as update in AST:Attribute. kindly let us kn...
    Vikas Mishra
    last modified by Vikas Mishra
  • In 9.1 Sp3 When we pass the Null values in one of the fields in Staging form of Physical Location, After Recon Job is run the values populate while we have passed the Null Value. Is this the Defect?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Physical Location and  Computer System Record from Staging Form through the Spoon Job .   In 9.1 Sp3 W...
    Vikas Mishra
    last modified by Vikas Mishra
  • Is new CMDB UI secure?

    Hi all!   It has come to my attention that not only you are able to access new CMDB UI outside of BMC Remedy scope (without first authenticating with RSSO), but you can also access user's login and password in p...
    Yuliya Melikhova
    last modified by Yuliya Melikhova
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can IPEndpoint record in CMDB exist without relationships in Asset Management?

    Can IPEndpoint record exist without relationships in Asset Management?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can we relate Existing IPEndpoint Record having relationship with Computer System Record with New Computer System Records in CMDB Asset Management?

    We have a Staging Form where we have 4 fields of IP Address separately.   In Pentaho Spoon We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationshi...
    Vikas Mishra
    last modified by Vikas Mishra
  • Class manager issue

    Hi All,   Once i add new attributes through class manager, and run asset UI sync, then do i need to change the location of the field, do i need to create overlay for this?   I have added few new attributes...
    Gajanand Patil
    last modified by Gajanand Patil
  • Computer System and IPEndpoint Relationships Scenarios Questions?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationships for 4 IPEn...
    Vikas Mishra
    last modified by Vikas Mishra
  • How to change the  IP Status from Delete to Disposed in the Spoon Job?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoint Records in...
    Vikas Mishra
    last modified by Vikas Mishra
  • Problem with CMDB Atrum Core after upgrade to version 19.08

    Hi All,   After Upgrade to 19.08 Atrium Core doesn't Work, in fact is not possible create or remove fields from BaseElement. The tab customs0, custom1, etc and Old Custom fields disappears from AST:XXX forms and...
    Francesco Mineo
    last modified by Francesco Mineo
  • Why does Recon ID Activity look for unidentified entries in BMC.ASSET?

    I've been looking at performance issues made apparent in our environment after the size of our CMDB doubled and found a query adding 80+ minutes for ADDM jobs alone. It queries BMC.ASSET where ReconID = 0 and is ran a...
    Clayton Shoemaker
    last modified by Clayton Shoemaker