• How can we update null in Floor field of AST:Attribute?

    How can we update null in Floor field of AST:Attribute In Spoon Transformation we are trying to set Floor field value to null in AST:Attribute however its not taking null as update in AST:Attribute. kindly let us kn...
    Vikas Mishra
    last modified by Vikas Mishra
  • In 9.1 Sp3 When we pass the Null values in one of the fields in Staging form of Physical Location, After Recon Job is run the values populate while we have passed the Null Value. Is this the Defect?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Physical Location and  Computer System Record from Staging Form through the Spoon Job .   In 9.1 Sp3 W...
    Vikas Mishra
    last modified by Vikas Mishra
  • Is new CMDB UI secure?

    Hi all!   It has come to my attention that not only you are able to access new CMDB UI outside of BMC Remedy scope (without first authenticating with RSSO), but you can also access user's login and password in p...
    Yuliya Melikhova
    last modified by Yuliya Melikhova
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can IPEndpoint record in CMDB exist without relationships in Asset Management?

    Can IPEndpoint record exist without relationships in Asset Management?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can we relate Existing IPEndpoint Record having relationship with Computer System Record with New Computer System Records in CMDB Asset Management?

    We have a Staging Form where we have 4 fields of IP Address separately.   In Pentaho Spoon We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationshi...
    Vikas Mishra
    last modified by Vikas Mishra
  • Class manager issue

    Hi All,   Once i add new attributes through class manager, and run asset UI sync, then do i need to change the location of the field, do i need to create overlay for this?   I have added few new attributes...
    Gajanand Patil
    last modified by Gajanand Patil
  • Computer System and IPEndpoint Relationships Scenarios Questions?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationships for 4 IPEn...
    Vikas Mishra
    last modified by Vikas Mishra
  • How to change the  IP Status from Delete to Disposed in the Spoon Job?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoint Records in...
    Vikas Mishra
    last modified by Vikas Mishra
  • Problem with CMDB Atrum Core after upgrade to version 19.08

    Hi All,   After Upgrade to 19.08 Atrium Core doesn't Work, in fact is not possible create or remove fields from BaseElement. The tab customs0, custom1, etc and Old Custom fields disappears from AST:XXX forms and...
    Francesco Mineo
    last modified by Francesco Mineo
  • Why does Recon ID Activity look for unidentified entries in BMC.ASSET?

    I've been looking at performance issues made apparent in our environment after the size of our CMDB doubled and found a query adding 80+ minutes for ADDM jobs alone. It queries BMC.ASSET where ReconID = 0 and is ran a...
    Clayton Shoemaker
    last modified by Clayton Shoemaker
  • CMDBLookUp must work on multiple results

    score130
    Product Team Review
    26 votes
    Today on the CMDBLookUp step, there's an option called "Fail on multiple results?" that is clearly not working as it should works :   CMDBLookup alternatives? CMDBLookUp step - Fail on multiple results?   ...
    Luciano Muller Nicoletti
    last modified by Luciano Muller Nicoletti
  • relationship ASSET and PEOPLE

    Hi I´m trying to find the form where Remedy save the relationship of the ASSET and PEOPLE.   I need to delete relationship and create other´s. also I have the information in a regular form that I ext...
    Raul Sanchez Villena
    last modified by Raul Sanchez Villena
  • While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error.

    While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error. Please confirm the OOB use of MAD(Mark as Deleted) in Spoon Job ...
    Vikas Mishra
    last modified by Vikas Mishra
  • In Pentaho Spoon When Modifying the Staging Form Old Relationships to be Deleted and New Relationships to be formed?

    Team,   We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoi...
    Vikas Mishra
    last modified by Vikas Mishra
  • Error Handling to be included in the Spoon Job.

    Team,   We have created Spoon Job including below details:-     We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint...
    Vikas Mishra
    last modified by Vikas Mishra
  • Best method to delete Data from BMC.CORE:Computer System,AST:ComputerSystem and its Relationships?

    Best method to delete Data from BMC.CORE:Computer System,AST:ComputerSystem and its Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Why does the AR User Tool compete for the AI Admin login license?

    this is a question for my fellow technical people. I still use the AR User tool like every real Remedy fan. But it is costing me a price. I can't save Spoon work when I log into the User Tool. I get a message that I...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • In Spoon Deleting Old Relationships Transformation is working separately but when put into Master Job it stops working?

    Team,   I have created following Spoon Jobs in our Master Job:- 1)Create IP and Relationships 2)UnRelate Relationships when Status = Disposed.   And Transformation for Deletion of Old Relationships when ...
    Vikas Mishra
    last modified by Vikas Mishra
  • CMDB synchronization with Discovery 11.3 ....connection time out error

    hello, i am trying to do CMDB synch from BMC Discovery Portal... Atrium cmdb V 9.1.07 and AR V 9.1.07 are on the same server  ......and i'd like to ask what are the reasons and what should i do to fix this error...
    Menna Hassan
    last modified by Menna Hassan