• How to get form fields for CTM:People and COM:Company from Rest API?

    When we try a get request to fetch form fields of Company and People in Postman using REST API Endpoint http://10.30.32.164:8008/api/arsys/v1.0/fields/COM:Company and http://10.30.32.164:8008/api/arsys/v1.0/fields/CTM...
    balaji suriyan
    last modified by balaji suriyan
  • Top Viewed CMDB Knowledge Articles

    Feb 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.   Article # Title 000105348 ARERR 8753 - Error in plugin:BMC.ARDBC.ATRIUM.SERVICECONTEXT null after upgrade 000109387 ARER...
    Devendra Borse
    last modified by Devendra Borse
  • Atrium CMDB REST API - Creating Relationship

    HI Team,   We are using BMC Remdy 19.08 suite, I am new to Atrium CMDB REST API, i was able to create / Modify the CI using REST API thanks to  BMC Documentation. However i finding it difficult to create re...
    Srinivasan Kaliyaperumal
    last modified by Srinivasan Kaliyaperumal
  • What is the value of "ids" in Rest API swagger get instances endpoint, http://localhost:port/api/cmdb/v1.0/instances/{datasetId}/{namespace}/{className}?ids=#####

    BMC REST API swagger uses the endpoint  http://localhost:port/api/cmdb/v1.0/instances/{datasetId}/{namespace}/{className}?ids=#####. What value needs to be provided for "ids"? As it mandatory to provide the value...
    balaji suriyan
    last modified by balaji suriyan
  • Atrium Integrator Job fails to create

    Hi, In 9.1.04 I tried to create simple job to import the computer system CIs from the default "bmc_CompSys.csv" (as a self-teaching exercise) and it failed at the final job creation step with the error you see below...
    Declan Watts
    last modified by Declan Watts
  • In order to integrate BMC Remedy with another ITSM system, we need pull the class records. Is it safe to fetch only non-abstract class instances and ignore the abstract class instances?

    In order to integrate BMC Remedy with another ITSM system, we need pull the class records. Is it safe to fetch only non-abstract class instances and ignore the abstract class instances?
    balaji suriyan
    last modified by balaji suriyan
  • How can we update null in Floor field of AST:Attribute?

    How can we update null in Floor field of AST:Attribute In Spoon Transformation we are trying to set Floor field value to null in AST:Attribute however its not taking null as update in AST:Attribute. kindly let us kn...
    Vikas Mishra
    last modified by Vikas Mishra
  • In 9.1 Sp3 When we pass the Null values in one of the fields in Staging form of Physical Location, After Recon Job is run the values populate while we have passed the Null Value. Is this the Defect?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Physical Location and  Computer System Record from Staging Form through the Spoon Job .   In 9.1 Sp3 W...
    Vikas Mishra
    last modified by Vikas Mishra
  • BMC Helix CMDB 19.x Fundamentals Administering – Part 2: Seats Available

    Week Starting March 02 2020  We have few more seats available in the following Instructor-Led Online class in:   BMC CMDB 19.x: Fundamentals Administering - Part 2   About the Course: This course provi...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Fields 'FileSystemSize' and 'AvailableSpace' from the class BMC.CORE:BMC_FileSystem ?

    Hello i am surprised that those two fields from the Class BMC.CORE:BMC_FileSystem are not display on AST:Filesystem under the sheet Specifications.   on the BMC.CORE:BMC_FileSystem form thoses specifications are...
    Christophe Jourdain
    last modified by Christophe Jourdain
  • How to represent bots within the CMDB?

    We're developing greater detail within our CMDB, focused on things like integrations between Application CIs and other types of dependencies we might need to track for our various processes.  One newer area that ...
    Shawn Pierson
    last modified by Shawn Pierson
  • Can IPEndpoint record in CMDB exist without relationships in Asset Management?

    Can IPEndpoint record exist without relationships in Asset Management?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can we relate Existing IPEndpoint Record having relationship with Computer System Record with New Computer System Records in CMDB Asset Management?

    We have a Staging Form where we have 4 fields of IP Address separately.   In Pentaho Spoon We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationshi...
    Vikas Mishra
    last modified by Vikas Mishra
  • El simulador de Impacto / Balanceadores

    Estoy tratando de realizar la simulación al caer un servidor de BD, el problema es que se trae todos los sistemas enganchados al balanceador, como hago para que me traiga solo el sistema del BD en cuestió...
    Georma Marachli
    last modified by Georma Marachli
  • Using graphwalk REST API

    I am trying to use the CMDB API graphwalk via REST, I would like to know how to use it properly....   For Example, I have a BMC_ComputerSystem with InstanceId OI-123456789, I want to return all of the child obje...
    Jaffer Mahsoob
    last modified by Jaffer Mahsoob
  • Class manager issue

    Hi All,   Once i add new attributes through class manager, and run asset UI sync, then do i need to change the location of the field, do i need to create overlay for this?   I have added few new attributes...
    Gajanand Patil
    last modified by Gajanand Patil
  • Sending Device Password Configuration Settings to CMDB

    We're working on a solution to track password configuration settings on devices. We're currently using Discovery to run commands on devices and then parsing the command output to store the text in detail nodes related...
    James Yant
    last modified by James Yant
  • Computer System and IPEndpoint Relationships Scenarios Questions?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationships for 4 IPEn...
    Vikas Mishra
    last modified by Vikas Mishra
  • How to change the  IP Status from Delete to Disposed in the Spoon Job?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoint Records in...
    Vikas Mishra
    last modified by Vikas Mishra