• Need a pre-upgrade validation tool, especially for Atrium Web Service components

    score90
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    18 votes
    Mainly ARS upgrade is successful and CMDB upgrade is also quite successful while Atrium Web Service components upgrade often fails. Due to this, rollback happens all including successfully upgraded ARS and CMDB as we...
    Yoko Inori
    last modified by Yoko Inori
  • Is any organization using or getting value out of the Service Context functionality?

    My question is triggered by an idea I saw this morning: Need a pre-upgrade validation tool, especially for Atrium Web Service components   I think for many organizations the only reason to install the Atrium We...
    Jason Miller
    last modified by Jason Miller
  • Top Viewed CMDB Knowledge Articles

    June 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.   Article # Title 000105348 ARERR 8753 - Error in plugin:BMC.ARDBC.ATRIUM.SERVICECONTEXT null after upgrade 000109387 ARE...
    Devendra Borse
    last modified by Devendra Borse
  • BMC ADDM Storage

    Buenas tardes,   Recientemente hemos adquirido licencias para nuestra herramienta de descubrimiento ADDM para agregar nuestros storage.   Sin embargo, es necesario poder actualizar los TKU para nuestra ver...
    Carlos Sotillo
    last modified by Carlos Sotillo
  • CMDB ITSM 20.02 Custom field not visible in class manager

    Hi All, can you help me.   I have created trhow  AtriumCore-->Dashboard-->class manager a new field (test case). The field is been succesfully created and available in the BMC_COmputerSystem trhow dev...
    Angelantonio alfonso
    last modified by Angelantonio alfonso
  • CMDB 9.1.03 Relationship hierarchy tree graph

    Hi everyone,   Our client needs this type of graph shown in this BMC video to check all of the relationships of a particular CI: BMC CMDB 18.05: Viewing CIs and relationships in the CMDB Explorer.    ...
    Paolo Bisaccia
    last modified by Paolo Bisaccia
  • Extend Atrium Class Manager to allow form modifications

    score100
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    20 votes
    ARS 19.08 introduces a new option to improve performance using subquery algorithm. See "Performance improvement by using Subquery algorithm" in https://docs.bmc.com/docs/ars1908/19-08-enhancements-866348750.html Thi...
    Andreas Mitterdorfer
    last modified by Andreas Mitterdorfer
  • Odd solution listed in KA000182340 for isVirtual field (530054200)

    https://selfservice.bmc.com/casemgmt/sc_KnowledgeArticle?sfdcid=000182340   The solution of this article linked above (accessible only if you have a valid customer based subscription) states that we're supposed ...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • staging form

    which of the following steps must be performed prior to loading data through a job defined in the data management job console : Save the job Specify the data source     does "Set the status to built" Specify...
    Muhammad Khan
    last modified by Muhammad Khan
  • Problem with Upgrade from 18.11 to 20.02

    Hello,   I would like to upgrade from 18.11 to 20.02. When I will install Atrium core I get these error:   After this Credentials: I can confirm that the password is 100% correct. I have create a ne...
    Robert Knappe
    last modified by Robert Knappe
  • Anybody is still on CMDB 7604SP2 with Atrium Web service?

    Atrium web service with CMDB 7604 SP2 was with Tibco web service registry. Any still uses Tibco web service registry? Also does any has custom web services published to Tibco web service registry or Axis 2 webservice...
    Sateesh Kulkarni
    last modified by Sateesh Kulkarni
  • How can we update null in Floor field of AST:Attribute?

    How can we update null in Floor field of AST:Attribute In Spoon Transformation we are trying to set Floor field value to null in AST:Attribute however its not taking null as update in AST:Attribute. kindly let us kn...
    Vikas Mishra
    last modified by Vikas Mishra
  • In 9.1 Sp3 When we pass the Null values in one of the fields in Staging form of Physical Location, After Recon Job is run the values populate while we have passed the Null Value. Is this the Defect?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Physical Location and  Computer System Record from Staging Form through the Spoon Job .   In 9.1 Sp3 W...
    Vikas Mishra
    last modified by Vikas Mishra
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can IPEndpoint record in CMDB exist without relationships in Asset Management?

    Can IPEndpoint record exist without relationships in Asset Management?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can we relate Existing IPEndpoint Record having relationship with Computer System Record with New Computer System Records in CMDB Asset Management?

    We have a Staging Form where we have 4 fields of IP Address separately.   In Pentaho Spoon We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationshi...
    Vikas Mishra
    last modified by Vikas Mishra
  • Computer System and IPEndpoint Relationships Scenarios Questions?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationships for 4 IPEn...
    Vikas Mishra
    last modified by Vikas Mishra
  • How to change the  IP Status from Delete to Disposed in the Spoon Job?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Computer System and 4 IPEndpoint Records for the same. We also created Relationships for 4 IPEndpoint Records in...
    Vikas Mishra
    last modified by Vikas Mishra
  • Problem with CMDB Atrum Core after upgrade to version 19.08

    Hi All,   After Upgrade to 19.08 Atrium Core doesn't Work, in fact is not possible create or remove fields from BaseElement. The tab customs0, custom1, etc and Old Custom fields disappears from AST:XXX forms and...
    Francesco Mineo
    last modified by Francesco Mineo
  • While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error.

    While creating the IP Relationships from Spoon Job we have found MAD(Mark as Deleted) is used in Existing Job.When we remove MAD Step we receive Error. Please confirm the OOB use of MAD(Mark as Deleted) in Spoon Job ...
    Vikas Mishra
    last modified by Vikas Mishra