• Error while adding new attribute via class manager in BaseElement class

    Hi All,   I am trying to add one custom attribute in BaseElement class via class manager and I am getting "Internal error occurred during processing" error and it is not saving the newly created attribute. ...
    Gajanand Patil
    last modified by Gajanand Patil
  • Recon issue

    Hi All,   There are 2 ADDM and 1 ASSET record present. 1-ADDM & 1-ASSET record is with MAD=Yes. 1-ADDM record is present in ADDM dataset with different token and serial number and it is not reconciling. We h...
    Gajanand Patil
    last modified by Gajanand Patil
  • Top Viewed CMDB Knowledge Articles

    Feb 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.   Article # Title 000105348 ARERR 8753 - Error in plugin:BMC.ARDBC.ATRIUM.SERVICECONTEXT null after upgrade 000109387 ARER...
    Devendra Borse
    last modified by Devendra Borse
  • New CMDB UI - incomplete and no usable flash replacement yet (until at least 19.08)

    Hi Stephen Earl, Sateesh Kulkarni,   we have already discussed this on a very high management level (me - currently not usable, you - great solution, great overview, great ...), but so it is not helpful. You hav...
    Stefan Hall
    last modified by Stefan Hall
  • CMDB Class Manager database view

    Hello,   Is there a database view or table that has all of the attributes from the CMDB Class Manager tool in the Atrium Console?  I would like a spreadsheet by class with all the attributes, data types, f...
    Bill Jordan
    last modified by Bill Jordan
  • Storage Modeling with Subclasses Type 'Logical System Component' [BMC.CORE:BMC_StorageExtent] and [BMC.CORE:BMC_LogicalDisk] not available from CI Relationship search?

    Hi,   CI Type 'Logical System Component' [BMC.CORE:BMC_StorageExtent] and [BMC.CORE:BMC_LogicalDisk] items not available when searching such component items with the standard relationship search 'Button' -> A...
    Christophe Jourdain
    last modified by Christophe Jourdain
  • Need to register a Business service system using Cloud

    I would like to know if there any kind of template or any attributes or fields to define a business service of SaaS , PaS , Ias etc... have you any experience in your sites ? Thanks in advance.
    Rubem Andrade
    last modified by Rubem Andrade
  • General Search Function For Configurations in CMDB Dashboard

    score75
    Not Planned
    15 votes
    When using the CMDB UI we have an easy use search function when searching for CIs. It would be good to extend this search function (or add another separate search) for configuration. For example If I know the name of ...
    Jean Christophe
    last modified by Jean Christophe
  • How can we update null in Floor field of AST:Attribute?

    How can we update null in Floor field of AST:Attribute In Spoon Transformation we are trying to set Floor field value to null in AST:Attribute however its not taking null as update in AST:Attribute. kindly let us kn...
    Vikas Mishra
    last modified by Vikas Mishra
  • Extend Atrium Class Manager to allow form modifications

    score95
    Below Review Threshold
    19 votes
    ARS 19.08 introduces a new option to improve performance using subquery algorithm. See "Performance improvement by using Subquery algorithm" in https://docs.bmc.com/docs/ars1908/19-08-enhancements-866348750.html Thi...
    Andreas Mitterdorfer
    last modified by Andreas Mitterdorfer
  • In 9.1 Sp3 When we pass the Null values in one of the fields in Staging form of Physical Location, After Recon Job is run the values populate while we have passed the Null Value. Is this the Defect?

    We have a Staging Form where we have 4 fields of IP Address separately.   and We are able to create Physical Location and  Computer System Record from Staging Form through the Spoon Job .   In 9.1 Sp3 W...
    Vikas Mishra
    last modified by Vikas Mishra
  • Improve/Automate Dataset Deletion Process

    score25
    Below Review Threshold
    5 votes
    I recently started working on some CMDB duties, so please forgive my ignorance as a beginner.   Background: As a beginner, I wanted to start by doing some clean-up, which involved deleting unused datasets (no ...
    Shea Jacobs
    last modified by Shea Jacobs
  • how do you rename a dataset in CMDB

    Is there a way to rename an existing dataset in CMDB to where you can create a "new" dataset with the old name of the renamed dataset? I tried the rename activity in reconciliation but that does not do a full rename. ...
    Jose Santiago
    last modified by Jose Santiago
  • BMC Helix CMDB 19.x Fundamentals Administering – Part 2: Seats Available

    Week Starting March 02 2020  We have few more seats available in the following Instructor-Led Online class in:   BMC CMDB 19.x: Fundamentals Administering - Part 2   About the Course: This course provi...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?

    In CMDB, Can Asset have 2 Computer System Records be related to same IPEndpoint Relationships?
    Vikas Mishra
    last modified by Vikas Mishra
  • Fields 'FileSystemSize' and 'AvailableSpace' from the class BMC.CORE:BMC_FileSystem ?

    Hello i am surprised that those two fields from the Class BMC.CORE:BMC_FileSystem are not display on AST:Filesystem under the sheet Specifications.   on the BMC.CORE:BMC_FileSystem form thoses specifications are...
    Christophe Jourdain
    last modified by Christophe Jourdain
  • Can IPEndpoint record in CMDB exist without relationships in Asset Management?

    Can IPEndpoint record exist without relationships in Asset Management?
    Vikas Mishra
    last modified by Vikas Mishra
  • Can we relate Existing IPEndpoint Record having relationship with Computer System Record with New Computer System Records in CMDB Asset Management?

    We have a Staging Form where we have 4 fields of IP Address separately.   In Pentaho Spoon We are able to create Computer System and 4 IPEndpoint(PV4,SV4,PV6,SV6) Records for the same. We also created Relationshi...
    Vikas Mishra
    last modified by Vikas Mishra
  • El simulador de Impacto / Balanceadores

    Estoy tratando de realizar la simulación al caer un servidor de BD, el problema es que se trae todos los sistemas enganchados al balanceador, como hago para que me traiga solo el sistema del BD en cuestió...
    Georma Marachli
    last modified by Georma Marachli
  • Class manager issue

    Hi All,   Once i add new attributes through class manager, and run asset UI sync, then do i need to change the location of the field, do i need to create overlay for this?   I have added few new attributes...
    Gajanand Patil
    last modified by Gajanand Patil