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CMDBin Remedy ITSM

Formerly known as Atrium CMDB, the CMDB is the foundation of all Remedy IT Service Management processes, and natively integrated with other solutions like Discovery, TrueSight Server Management, Client Management, and more!

Announcement 1 Connect with BMC Helix ITSM and Remedy Webinar – RSSO Multi-Tenancy Configuration Best Practices Webinar
Announcement 2 Connect with BMC Helix ITSM and Remedy- CMDB Configuration Dashboard and Troubleshooting Techniques WebinarAnnouncement count
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Recent Activity

Jason Miller
My question is triggered by an idea I saw this morning: Need a pre-upgrade validation tool, especially for Atrium Web Service components   I think for many organizations the only reason to install… (Show more)
in CMDB
Yoko Inori
Mainly ARS upgrade is successful and CMDB upgrade is also quite successful while Atrium Web Service components upgrade often fails. Due to this, rollback happens all including successfully upgraded…
in CMDB
Johannes Buverud
In ADDM v10.2 it looks like ADDM keeps its own 'shadow copy' of the CIs in the dataset you are syncronizing to. I believe this has been done to speed up syncronization. A consequense of this is that… (Show more)
in CMDB
Paolo Bisaccia
Hi everyone,   Atrium Core v1.9.03 I'm trying to use the Atrium Explorer to see all of the relations of a CI in a tree graph, but when I drag and drop a CI that should have children and I do Right… (Show more)
in CMDB
Petrus Johansson
In CMDB Dashboard, when analysing the result from completeness calculation, the result table is not very user friendly. There is a need to enhance the filtering and search capabilities within this…
in CMDB
Craig Ridley
On the CMDB dashboard there is the ability to select which attributes you want for completeness, this is available for both out of the box attributes and customer attributes under the CMDB CDM.…
in CMDB
Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC…
in CMDB
Alok Dewhare
Hi Team,   ARS , ITSM , Atrium on 18.08 Patch 1   In arerror.log we get following error   Mo Apr 06 16:42:06.259 2020 2020-04-06 16:42:06.259:WARN:oejs.HttpChannel:qtp1529115495-26: /api/jwt/login… (Show more)
in CMDB
Jeff Sikorski
Version 18.05 , but this happened in old 8.1 as well.   BMC's "Purge Engine" is, in theory, supposed to "Delete" everything that is marked as MarkAsDeleted = Yes when you run a Purge recon job.  But… (Show more)
in CMDB
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