This notification applies to Smart IT versions 19.02 and earlier.
iOS push notifications in these versions of Smart IT will not work as of November 2020. To keep receiving iOS push notifications, BMC recommends that you upgrade Smart IT to 19.02 Patch 1 (19.02.01) or later.
Downloading and installing Patch 1 for version 19.02 of Remedy with Smart IT Remedy with Smart IT 19.02.01 is available for the Windows and Linux platforms. To download and install this patch, follow the instructions provided in 19.02.01: Patch 1 for version 19.02.
Learning more about Patch 1 for version 19.02 of Remedy with Smart IT