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Many of our customers have raised the question on how we can expose IT Service Management to the remote workforce.

 

High level steps

  1. Create Web Server in the corporate DMZ to ITSM solution
  2. Configure Single Sign On for the Web Server
  3. Complete User Testing of new Web Server with the ITSM solution
  4. Announce deployment of solution to your workforce

 

Architectural Diagram

ITSM @2x.png

Resources

 

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For broader picture, see COVID-19 Response Resources