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Agile DevOps with BMC Helix Multi-Cloud Service Management 1911!!!


2020 is just around the corner and on behalf of the entire Multi-Cloud Service Management team, I would like to wish you all a very happy holiday season. Thank you all for being an important part of our world.

Multi-Cloud Service Management 19.11 comes with power-packed new features enhancing capabilities for incident consolidation, cloud monitoring, and DevOps themes. Specifically-

  • Pre-built incident consolidation between Remedyforce and ITSM
  • Integration with any custom AR application w/ AR System Connector
  • Automatic status updates between Azure Alerts and ITSM incidents
  • Share activity notes using Salesforce Chatter

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Need more information on BMC Helix Multi-Cloud Service Management?

Product page on Multi-Cloud Service Management - BMC Software

Product Documentation:

What’s new in 19.11:


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