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BMC Software announces the 19.02 Patch 01 (19.02.01) release of Remedy IT Service Management Suite.


This patch release contains product fixes and consolidates the hotfixes that have been delivered for version 19.02 of the Remedy Action Request System, BMC CMDB, Smart IT, and Remedy IT Service Management Suite and its components.



Downloading and installing version 19.02.01


Remedy 19.02.01 is available for the Windows, Linux, and Solaris platforms. Remedy Smart Reporting is only available for the Windows and Linux platforms.


To download and install this patch, follow the instructions provided in the deployment instructions for version 19.02.01.



Learning more about version 19.02.01


For detailed information about the patch and the list of issues that have been corrected, see the following patch bulletins: