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This month, we cover the following topics:

BMC Digital Workplace 19.02 patch 1

Patch 1 for BMC Digital Workplace 19.02  is now available. In addition to corrected issues, this patch includes an update that allows administrators to enable or disable the following features for end users:

  • Approver Details
  • In-app Notifications
  • Notification Settings for Requests
  • Priority Label for Requests/Approvals
  • Reopen Request
  • Request Again
  • Sign Out

For more information about the patch, see 19.02.01 - Patch 01.  For a list of issues corrected in the patch, see Known and corrected issues.

New videos and troubleshooting guide about Full Text Search

Check out the following new FTS (Full Text Search) videos recorded by BMC Support:

These videos show you how to perform both functions successfully.

Need more information about FTS? Support worked with R&D to release a new FTS troubleshooting guide, available within the BMC online documentation.  Use the following links to go directly to the details you need:

Latest Remedy hot fixes

REMINDER: We created a knowledge article that provides FTP locations for the latest Remedy product line cumulative hot fixes. To download the latest hot fixes, please refer to KA#000164912 (you must be logged into Support Central to view the KA). You can always find this KA in the Additional resources section of Hot Off The Press newsletters.


Additional resources

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Remedy product line cumulative hot fixes – Refer to KA#000164912 (you must be logged into Support Central to view the KA).