Patch 1 for BMC Digital Workplace 19.02 is now available. In addition to corrected issues, this patch includes an update that allows administrators to enable or disable the following features for end users:
These videos show you how to perform both functions successfully.
Need more information about FTS? Support worked with R&D to release a new FTS troubleshooting guide, available within the BMC online documentation. Use the following links to go directly to the details you need:
REMINDER: We created a knowledge article that provides FTP locations for the latest Remedy product line cumulative hot fixes. To download the latest hot fixes, please refer to KA#000164912 (you must be logged into Support Central to view the KA). You can always find this KA in the Additional resources section of Hot Off The Press newsletters.