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In this recorded webinar Cameron and Juliet will review the available self-solve resources that are available.  These resources are available 24x7 and allow for you to self-solve questions, issues, and expand your product knowledge as well.

 

Juliet Hughes is a Senior Manager, Technical Support

Cameron McConnell is a Senior Manager, Technical Support

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

 

Presentation References

 

Subscribe to the DSM Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

BMC Communities

 

BMC Documentation

 

BMC Support

 

 

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace  HR Case Management