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Please join Peter to get an update on the Remedy 19.02 Feature Release in March’s Connect with BMC Helix ITSM and Remedy webinar.

 

In this session he will cover the exciting new capabilities introduced with the 19.02 release, in support of BMC’s Cognitive Service Management and Multi-Cloud Service Management strategy. Learn about our new reporting capabilities, new Smart IT capabilities and about enhancements to our cognitive capabilities for Remedy.

 

Peter Adams is Senior Director, Product Management

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.

 

Presentation References

 

Subscribe to the BMC Helix Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

Remedy ITSM Suite 19.02 Release Notes: Enhancements in 19.02

 

ITIL 4

Axelos

BMC Blog

 

Swarming

Consortium for Service Innovation

BMC Blog

 

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace  HR Case Management