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In the last Plug-in Basics recorded webinar, you learned what are plug-ins, types of plug-ins and servers, and about plug-in communications.  This session will continue taking a look a troubleshooting the plug-in server.

 

In this session Doug will review the standard plug-in logging available along with any special logging that is available for a plug-in as well.  For example,  one type of logging is the logging provided by the specific plugin, such as Approval.  Discuss how to enable the standard and special logging for a plug-in.  As the ITSM solution uses many special plug-ins there will be future sessions that focus on specific plug-ins coming in future sessions.

 

Douglas Reif is a Principal Technical Support Analyst

 

Below is the webinar recording.

 

 

Presentation References

 

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

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