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With every Remedy release we deliver a set of enhancements that are based on ideas from our customer community. Now that Remedy (and Smart IT) releases 18.05 and 18.08 are fully available, I'd like to use the opportunity to thank all community members who contribute new ideas to the BMC Community and who are voting on existing ideas. This helps BMC tremendously to understand needs of our customer base.


The following ideas have been delivered with Remedy 18.05 and 18.08


Remedy AR System




Remedy ITSM Applications (inc. Smart IT)


While managing ideas from creation to delivery is a collaborative activity where many people are involved, most importantly I'd like to thank the community members who submitted these ideas.


Peter Adams

Sr. Director - Product Management