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Please join Peter Adams and the Remedy product management team to get an update on the Remedy 18.08 Feature Release in September’s Connect with Remedy webinar.


In this session we will cover the exciting new capabilities introduced with the 18.08 release, in support of BMC’s Cognitive Service Management and Multi-Cloud Service Management strategy.


You can also learn about BMC’s new approach to deliver ITSM application updates for version 18.08 via Deployment Packages.


Peter Adams is the Director of Remedy Product Management


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.



Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.


Presentation References


Release Notes


BMC Helix Overview


BMC Community Spaces


For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM  HR Case Management  Discovery / ADDM Digital Workplace / MyIT CMDB