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Please join Rahu, Abhijeet, and Tarun as they discuss the keys to a successful transition to Smart Reporting in this August’s webinar.


Smart Reporting enables self-service reporting with rich data visualization, multiple charting options, cross-ITSM process reporting, semantic view of Remedy metadata, and out-of-the-box, persona-driven content. All of this with an author-once, consume-anywhere philosophy and 100% Web experience.


While you have learned about Remedy Smart Reporting since it was first introduced with Remedy 9, this session focus on Smart Reporting capabilities for customers transitioning from BMC Analytics to Smart Reporting. We will talk about similarities and differences in these two technologies, mapping of key capabilities, how to maximize reuse of existing Analytics report logic when creating equivalent report in Smart Reporting.


Rahul Vedak  is a Lead Product Manager

Abhijeet Teli is a Staff Product Developer

Tarun Pandey is a Staff Product Developer


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.



Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.


Presentation References



New Smart Reporting 18.x: Fundamentals Using, Web Based Training now Available, more information at this link


For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM The specified item was not found. Digital Workplace HR Case Management  Discovery / ADDM