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Please join us to get an update on the Remedy Spring 2018 Feature Release in this June’s webinar.

 

In this session they will cover the exciting new capabilities introduced with the Spring 2018 release, in support of BMC’s Cognitive Service Management and Multi-cloud strategy.

 

Rahul Vedak is Lead Product Manager

Pradeep Kumar is a Lead Product Manager

Stephen Earl is a Principal Product Manager

Jon Hall is a Principal Product Manager

Peter Adams is a Director of Product Management

 

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.

 

Presentation References

BMC Helix Overview

http://www.bmc.com/helix

 

BMC Community Spaces

  • Remedy ITSM
  • Remedy AR System
  • Atrium CMDB
  • Smart IT 18.05 Evaluation

https://communities.bmc.com/welcome

 

Smart IT 18.05 Controlled Availability Program Registration

http://bmc.co1.qualtrics.com/jfe/form/SV_cw2ux3IA6Ke4AHH

 

Release Notes

Remedy ITSM Suite 18.05

https://docs.bmc.com/docs/itsm1805/release-notes-and-notices-804709053.html

 

Remedy AR System 18.05

https://docs.bmc.com/docs/ars1805/release-notes-and-notices-804712142.html

 

BMC CMDB 18.05

https://docs.bmc.com/docs/ac1805/release-notes-and-notices-803126576.html

 

Remedy Single Sign-On 18.05

https://docs.bmc.com/docs/rsso1805/release-notes-and-notices-805358841.html

 

Smart IT 18.05

https://docs.bmc.com/docs/display/smartit1805/Release+notes+and+notices

 

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM Atrium Digital Workplace / MyIT HR Case Management  Discovery / ADDM