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Deploying patches and hotfixes or migrating content between environments (dev, QA, Prod) has always been a complex and challenging task. Whether it is moving simple data or complex metadata objects or customizations and code changes from your development to QA and Production requires significant time and effort. There are numerous utilities, installers, scripts and tools that each use different methodologies and have their own user interface.  Deployment Manager provides an 'Easy Button' for this process and makes it consistent, secure and easy to manage!


In this session you will learn:

  1. The new capabilities and underlying architecture of Deployment Management to see how it helps you manage your development process efficiently
  2. The different types of content provided out of the box to help migrate your complex data structures (e.g. SRDs, Task templates) between environments
  3. How the process of deploying hotfixes and patches across servers will become easy, predictable and secure
  4. How to use this single interface to initiate, manage and monitor the status of your deployment jobs
  5. How you can recover or rollback your changes quickly if needed


Using Deployment Management will simplify your operational processes for AR System based applications.


Pam Rao is a Senior Manager, Product Development


Below is the webinar recording and is also available as a podcast on iTunes.





For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM Atrium Digital Workplace / MyIT HR Case Management  Discovery / ADDM