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Please join Rahul and Rick as they present an update on the Remedy 9.1.04 Feature Release in December’s webinar.


In this session they will cover improvements and new functionality available with 9.1.04. In addition to the continued focus on quality and improvements to installation and upgrade, we’ve focused efforts to improve automation of Zero Downtime Upgrade (ZDT) for platform and seamless patching of Remedy environments. There is also a new One Logging feature being introduced to ease the management of logs across servers and server groups that we’ll show. We’ll discuss enhanced approval mapping configuration for change & release to support People related to a CI and other multiple enhancement to ‘Deployment Manager’ console. Finally, learn how Remedy ITSM is embracing and integrates cognitive technologies to create the new intelligent enterprise.



Rahul Vedak is a Lead Product Manager

Rick Nelson  is a Principal Product Manager

Peter Adams is a Principal Product Manager


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.



Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.


Presentation References


Connect with Remedy Webinar Series



Release Notes



For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM The specified item was not found. Digital Workplace HR Case Management  Discovery / ADDM