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Please join Rahul, Rick, and Pradeep as they present an update on Remedy 9.1 Service Pack 3 and SmartIT 1.6 in this June's webinar.

 

They will cover improvements and new functionality available with Service Pack 3 for 9.1 released June 2017. This release has a focus on quality, supportability, and upgrade process optimization designed to reduce upgrade time and effort. Additionally, we’ll discuss Reporting enhancements and Smart IT 1.6.

 

 

Rahul Vedak is a Lead Product Manager

Pradeep Kumar is a Principal Product Manager

Jon Hall is a Principal Product Manager

 

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

 

 

Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.

 

 

Presentation References

Remedy AR System 9.1 SP3

https://docs.bmc.com/docs/display/public/ars91/9.1.03%3A+Service+Pack+3

 

Atrium CMDB 9.1 SP3

https://docs.bmc.com/docs/display/public/ac91/9.1.03%3A+Service+Pack+3

 

Remedy ITSM Suite 9.1 SP3

https://docs.bmc.com/docs/display/public/itsm91/9.1.03%3A+Service+Pack+3

 

Remedy Single Sign-On 9.1 SP3

https://docs.bmc.com/docs/display/rsso91/9.1.03%3A+Service+Pack+3

 

Smart IT 1.6

https://docs.bmc.com/docs/display/public/smartit16/1.6.00+enhancements

 

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM Atrium Digital Workplace HR Case Management  Discovery