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Based on the feedback of the 1st "Ask Support" Remedy 9 Upgrade Live Q&A webinar, we are hosting another one to get your questions answered.

 

Prior to the webinar you can submit your questions and they will be answered during the live session.

 

 

Upgrades aren't always done frequently and the smallest item of applying the latest hotfix, validating functionality, or configuring the system properly could impact the upgrade.

 

Do you have these questions or other Remedy 9 Upgrade questions:

  • Planning to upgrade to Remedy 9?
  • Do you have questions about the upgrade process?
  • Do you know what upgrade paths exist?
  • What resources are available to help plan the upgrade?

 

Please join senior BMC Support and Engineering team members with practical upgrade experience from actual customer upgrades and in-house tests. They will provide answers to your upgrade questions to help make it a success.

 

Team Members Include

Sankar Ayinala is a Lead Product Developer

Steven Duncan is a Senior Technical Support Analyst

John Gallagher is a Lead Technical Support Analyst

Daniel Hudsky is a Lead Technical Support Analyst

Gregory Kiyoi is a Principal Technical Support Analyst

Douglas Reif is a Principal Technical Support Analyst

Alex Vidaurri is a Senior Technical Support Analyst

Mark Walters is a Principal Technical Support Analyst

 

Event Registration Details

 

Date: Wednesday, May 24, 2017

Time: 10 a.m. Central Daylight Time (GMT-5)

Registration Link: https://bmc.webex.com/bmc/onstage/g.php?MTID=e9455546b7b4f860515eac215618a3309

Registration Password: bmc

 

After registration, you will receive a confirmation email.

 

 

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

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