Share This:

Please join Peter, Rahul, and Pradeep as they present an update on Remedy 9.1 Service Pack 2 / Smart IT 1.5 SP1 in this month’s webinar.


They will cover improvements and new functionality available with Service Pack 2 for 9.1 released Dec ’16. This release also includes new Digital Enterprise Management solutions for Change Automation and a Data Compliance for Remedy solution. The session will also cover installer and other improvements designed to reduce upgrade time and effort. Finally, an update on product documentation will be shared which includes restructured documentation wiki that provides step-by-step install or upgrade information.  Smart IT 1.5 Service Pack 1 changes will also be reviewed.


Peter Adams is a Director of Product Management

Rahul Vedak is a Lead Product Manager

Pradeep Kumar is a Principal Product Manager



Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.





Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.


For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

Remedy AR System Remedy ITSM The specified item was not found. Digital Workplace HR Case Management