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Please join Doug as he presents on Remedy 9: Configuring Email Engine in a Server Group in this month’s webinar.

 

In this session, he will cover email engine architecture, configuration, failover, and troubleshooting.

 

Douglas Reif is a Principal Technical Support Analyst

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

 

 

Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.

 

 

Presentation References

 

Service Failover

https://docs.bmc.com/docs/display/public/ars91/Service+failover

 

Changing the ranking of a service provider

https://docs.bmc.com/docs/display/ars9000/Changing+the+ranking+of+a+service+provider

 

Email Engine Debugging

https://docs.bmc.com/docs/display/public/ars91/Creating+email+debug+batch+files

 

Windows Email Engine Heap Size

https://docs.bmc.com/docs/display/public/ars91/Defining+a+heap+size+for+the+BMC+Remedy+Email+Engine

 

Centralized Configuration

https://docs.bmc.com/docs/display/public/ars9000/Centralized+configuration

 

Knowledge articles

000095187     Adding –Dmail.debug=true to Email Engine Startup

000094022     Change Email Engine Heap Size

000027854     Email Engine Windows Registry Settings

000129255     How can I test my Mailbox Configuration outside of the Email Engine?

 

 

 

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

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