Please join Murali as he presents on UDM Best Practices & Troubleshooting.


In this session he will review automatic checks that are run, best practices, server group configuration, and troubleshooting of UDM.  Below is a list of items that will be reviewed during this session.

  • Background auto configuration checks that runs and catches configuration issues when the Data Management Console is loaded.

  • How to download and run the auto configuration checks for 8.x versions

  • UDM configuration for Server Groups.

  • Best practices on how to use the tool to run jobs

  • Using the built-in spreadsheet macros to find and fix formatting issues in the spreadsheets before loading data

  • Troubleshooting Load, Validate and Promote step issues/errors

  • How to customize to add additional fields - product documentation walk through


Murali Viswanathan  is a Lead Product Developer


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.






Additionally, you can find questions discussed during the webinar session in an attachment or on this online document.


If you have any additional questions on the information provided in this webinar, then we suggest you to please create new discussion in  Remedy ITSM Community group.


Please add any suggestions or feedback on this webinar session.


For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

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