Below is the recording from the live webinar including Q&A asked during the event. The recording is also available as a podcast on iTunes.
Additionally, you can find questions discussed during the webinar session in an attachment or on this online document. KA431090 contains additional documentation, examples, and additional KA references.
If you have any additional questions on the information provided in this webinar, then we suggest you to please create new discussion in Remedy ITSM Community group.
Please add any suggestions or feedback on this webinar session.