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Smart Reporting


Remedy 9.0


Please join Rahul and Sharath, as they present on Smart Reporting in 9.0 during the August webinar.

In this session they will discuss the new Smart Reporting in Remedy 9.0 which will include features, functionality, implementation and deployment details.  Smart Reporting enables self-service reporting with rich data visualization, 40+ different charting options, cross-ITSM process reporting, semantic view of Remedy metadata, and out-of-the-box, persona-driven content. All of this with an author-once, consume-anywhere philosophy and 100% Web experience with mobility option.

Rahul Vedak is a Senior Product Manager

sharath bantwal is a Senior Manager, Development


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.


Additionally, you can find questions discussed during the webinar session in an attachment or on this online documentKA428055 contains additional documentation, examples, and additional KA references.


If you have any additional questions on the information provided in this webinar, then we suggest you to please create new discussion in Remedy ITSM Community group.

Please add any suggestions or feedback on this webinar session.


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For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan

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