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Smart IT: SP1 News and

Installation Tips & Tricks

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Please join Jon Hall, Ashish Bhurat and Tom Adrian, as they present on Smart IT SP1 during this month's webinar.

In this session we will learn about the enhancements delivered in Smart IT 1.0 SP1 and about tips & tricks for installation, configuration and other deployment related questions.


Jon Stevens-Hall is a Lead Product Manager, Ashish Bhurat is a Lead SQA Engineer and Thomas Adrian is a Product Development Architect.


Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

Additionally, you can find questions discussed during the webinar session in an attachment or on this online document


If you have any additional questions on the information provided in this webinar, then we suggest you to please create new discussion in BMC Remedy Community group.

Please add any suggestions or feedback on this webinar session.

For more information, or if you have questions, please contact Gregory Kiyoi or Steven Duncan