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Well it took me a few days longer than I had hoped, but here is finally the second episode of the "Remedy ITSM 8.1 Video" series - this time with content that's more applicable for administrators, focusing on installation-related topics.

 

So, here is today's lineup of videos:

 

Note that some of these videos are also linked with our online product documentation at http://docs.bmc.com

 

Have fun watching these videos keep the feedback coming.

 

Peter