BMC continues to innovate around the BMC Remedy ITSM upgrade process to help customers easily make use of new valuable features in the latest product releases. With BMC Remedy ITSM 8.1, for example, BMC has simplified the installation and upgrade process significantly and introduced enhancements to its market-leading Overlay technology.


To make upgrades even faster and more reliable, BMC today has made available a new (unsupported) utility, called BMC Remedy Pre-Checker for Remedy ITSM 8.1. It helps you with validating whether the pre-erquisites for a successful upgrade are fulfilled.


Please see BMC Remedy Pre-Checker for Remedy ITSM 8.1 (unsupported) for more details and to download the software and documentation.


BMC is very interested in your feedback about the utility. Please add your feedback as comment  to this blog. We specifically in interested in:

  • Whether you like the tool, and what value it provides to you
  • Additional rules that you'd like to see implemented
  • Proposals for functional enhancements
  • Issues that you may have run into when testing the tool
  • Any other questions