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If you are still utilizing BMC ISR to download maintenance, you need to be aware that ISR will be withdrawn on December 31, 2020.  In December 2019, BMC announced support for IBM SMP/E RECEIVE ORDER for BMC mainframe products. This is our recommended method to obtain maintenance for your BMC products and solutions. 


In this announcement, it was noted that BMC ISR will be withdrawn from service.  As 2020 has flown by, we are quickly approaching the end of year, and now is a good time to switch to IBM SMP/E RECEIVE ORDER for BMC mainframe products for your ongoing maintenance activities. 


For information on using RECEIVE ORDER for your BMC Products and solutions, please visit Using SMP/E RECEIVE ORDER - Documentation for Installation System - BMC Documentation.


If you require assistance with IBM SMP/E RECEIVE ORDER for BMC mainframe products, please open a case to BMC Support (Support Central - BMC Software) using the Product Common Install – z/OS, Component RECEIVE ORDER Maintenance and a support representative will help you!