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For sure you all know BMC Customer Support's Knowledge Base. If you ever have entered a search term on the BMC Support Central's home page, you have used it.


However, when looking for a solution to a product problem, entering a too unspecific search term will return a whole lot of results, most of which are referring to products you may not even have heard of by then. Unfortunately, it is quite easy to be unspecific which is due to the huge amount of articles we keep in stock for all of the BMC products.


So in order to narrow down the search results to the product family you are actually interested in, you would start to selectively add and/or remove Product Name filters until the better part of the search results finally becomes relevant.


This can become quite cumbersome, so for your convenience we prepared a couple of BMC Support Search URL that already contains the relevant product filters.


Pre-filtered for TrueSight Middleware and Transaction Management (TrueSight Middleware Monitor, Q Pasa!, Q Nami!, BMC Middleware Management, BMC Middleware and Transaction Management, BMC Middleware Management - Performance and Availability, BMC Middleware Management - Transaction Monitoring, ...)


Pre-filtered for MainView Middleware Administrator (TrueSight Middleware Administrator, BMC Middleware Administration, BMC Middleware Management - Administration, ...).


Pre-filtered for BMC Middleware Management - Administration for WebSphere MQ (AppWatch).


Before these links can be used, please make sure you are already logged on to BMC Support Central with the web browser in which the links will launch.


Enjoy and (re-)discover the BMC Support Search.


Some other useful links you may like:

- TrueSight Middleware Management How-To Videos on YouTube

- TrueSight Middleware Administrator Online Product Documentation: v8.2, v8.1, v8.0

- MainView Middleware Administrator Online Product Documentation: v9.0

- TrueSight Middleware and Transaction Management Online Product Documentation: v8.1

- Product Upgrades Made Easy: Guide to TrueSight Middleware Management AMIGO Program