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As part of our ongoing mission to make business easier for our customers by using industry standard best practices, BMC is happy to announce that it now offers a new maintenance delivery service: Receive Order. This new delivery method uses the IBM SMP/E RECEIVE ORDER process to acquire BMC Mainframe product maintenance over the internet by securely submitting an order for PTFs and HOLDDATA to a BMC Order server.


You can reduce hours of maintenance time down to just minutes, making your system programmers more productive and allowing them to focus on higher value tasks. After a successful pilot program, Receive Order is already being used by several large BMC customers. Receive Order is standardizing maintenance retrieval and helping to make the mainframe platform viable for new mainframe professionals.


BMC Receive Order:

  • Eliminates time-consuming fix searches and the need to select maintenance manually through the BMC Support Portal
  • Automates delivery of BMC maintenance directly to your mainframe
  • Fulfills orders based on the status of your SMP/E environments
  • Enables scheduling of maintenance downloads
  • Facilitates an easier installation of BMC Recommended and Preventive services
  • Provides a secure transfer method to ensure the integrity of maintenance downloads
  • Replaces the BMC ISR application with a more secure, industry standard method


With the BMC support for Receive Order, you can acquire maintenance on demand or can schedule a SMP/E job to run regularly. The BMC Order server supports the IBM-documented order types, which include: ALL, APARS, CRITICAL, HOLDDATA, PTFS, and RECOMMENDED.


BMC customers can immediately start to use Receive Order for BMC maintenance acquisition and take advantage of all the listed benefits.

Get a head start on the new year here and download the documentation!

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A big thank you to our 2016 Voice of the Customer survey respondents for sharing with us their requirements for Google-like search precision.  As a result, the BMC mainframe team is excited to announce that our product documentation is now available in a highly-searchable Wiki format.  


To access BMC mainframe documentation, go to and login. Then click inside the search window to begin your search of online product documentation.  You can search through all of the spaces at once by entering a search term and pressing enter. The results list will include related topics along with the Wiki space in which they reside.  For more directed or faceted searches, you can filter your initial results by author, space, date modified or content type. 


For any topic you view frequently, you can mark it as a “favorite” to make it even easier to find the next time you need it.  If you’d like to be notified when content changes, click on the “Watch” icon in the topic header to receive an email notification. And you can create a PDF of only that content you want to save and/or print without having to save the entire manual.  If you do want a PDF version of the complete manual, you will find them on the Products A-Z List.



For examples of these and other tips, please view the video.


If you prefer to use the hierarchical drop-downs from our Products A-Z list instead of the new search feature, that remains available as well.


Customer support is our top priority, as always. Our goal is to continue to provide additional services that make your job easier. Please leave your comments and questions directly on the pages that interest you.  If you want to talk to one of our world-class Customer Support representatives, you can obtain technical support from BMC 24 hours a day, 7 days a week at You may call also 1 800 537 1813 or send an e-mail message to

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At BMC, we are extremely pleased that IBM has invested $1B toward improving the z platform and has taken substantial steps forward with the z13.  As an ISV, we applaud IBM’s continued commitment to the ecosystem and continued innovation to make the zSystems’ environment a cornerstone for mission-critical processing for years to come.


Some time ago, all of our products were certified to run on the new z13 processor. We are releasing our exploitation for the new Crypto Express 5S, 4TB of real memory, simultaneous multithreading, PCI Express metrics, and new SMF record collection throughout the month of April. Our capacity planning products are  updated with the new hardware tables, and our Cost
Analyzer product is being updated to support the recently released IBM discount models.


As IBM continues to deliver new features and enhancements, which are planned through the release of z/OS 2.2, BMC will proudly offer toleration and exploitation in our products.  BMC has a rich history of supporting this platform and helping our customers derive the highest value possible from zSystems.  For more information on BMC solutions for mainframes, visit

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Some exciting news has arisen recently with BMC Software product installation. BMC has made its solutions for z Systems™ much easier to install. This applies to DB2 solutions, IMS solutions, and MainView monitoring products.


The installation process and the configuration process (formerly known as customization) are now separated from one other. This separation makes it easier for one person to perform installation tasks and another person to perform configuration tasks.

The redesigned Installation System involves fewer panels, significantly reducing installation and configuration time. Also, the redesigned user interface features:

  • Menus that present tasks in sequential order
  • Consistent navigation and function keys
  • Highlighting for available options
  • Improved online Help

I think you’ll like this new installation facility. Give it a try and let me know what you think. 

For more information, see a short video: BMC Installation System - Installation System Release Highlights.


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The Story of Dick Barry, BMC, and CDB Software


In 1979, Dick Barry departed IBM® to develop the first IMS tooling products in the first days of BMC Software. Dick designed and wrote products like BMC/LOG+. Over the next six years, with Dick Barry as head of development, BMC began to rapidly grow, yet it maintained a small-company culture. Holiday parties included all employees and their families. Children, including Dick Barry’s who would one day join him in the industry, enjoyed running in the company hallways and playing in the machine room.    

By 1985, BMC was expanding quickly as a company. Mr. Barry decided to venture out on his own, establishing CDB Software to focus on IBM® DB2®, the newest database from IBM. CDB’s initial products were administration tools that let users explore and understand DB2. Then, in 1992, CDB shifted its focus to utilities.  

As DB2 grew, data began to outpace the capabilities of the native utilities. Some of the innovations of these early utilities are still unique to the solutions today. For example, a reorg that never calls a SORT, incredible parallelism, and built-In automation that eliminates the need for pre-processors are still unique highlights today. Over the years, startups came and went in the DB2 for IBM® z/OS® space. CDB continued to grow, maintaining a focus on innovation in the industry. In 1996, they launched the only reorg that never takes an object offline. 


In 2008, CDB again revolutionized the industry with an entirely new architecture that exploited the design of the IBM z Systems™.  New innovations, such as server technology that increased throughput and spread work across an IBM Parallel Sysplex®, made the CDB utilities the leading solutions for environments that struggled to handle the limitations of the native utilities.  

Now it’s 2015. Mr. Barry, CDB Software, and some of those children that played in the hallway are returning to BMC, marking the most interesting development in the DB2 utilities space in quite some time. In recent years, BMC has become a private company that operates like a small, agile business. The corporate culture promotes innovation and teaming to achieve common goals, and nimble development that promptly addresses customer needs. It’s completely fascinating to see how two pioneers in the DB2 industry will combine technologies to offer the “best of the best” in elapsed time execution and application availability. Employees, customers, and analysts alike are expressing their excitement and watching the future with hopeful eyes, anticipating true innovation on the mainframe, particularly in DB2-land, helping drive the digital economy and the next wave of the information age.  


DB2 environ Image4_0128.png


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Optimize MLC Spend


Mainframe costs soak up a considerable portion of the IT budget, with IBM Monthly License Charge (MLC) costs typically representing 30 percent or more of the total mainframe cost. Moreover, IBM is increasing MLC prices at a rate of four to seven percent each year. Consequently, MLC costs present an opportunity for substantial savings and should be a prime focus for mainframe cost optimization.


Achieving optimization requires considerable insight into MLC cost drivers. But the complexity of the IBM MLC pricing model and the complexity of the IBM mainframe products make gaining this insight extremely difficult. The IBM Sub-Capacity Reporting Tool (SCRT) provides little help in that it indicates only the peak Million Service Unit (MSU) consumption of each product, with no indication of either the resulting cost or the cost drivers.

An Insightful Approach

To gain insight, many IT organizations have resorted to homegrown manual analysis methods typically based on spreadsheets. IT manually adjusts MLC factors to drive down costs based on the analysis in the spreadsheets. Although these efforts yield some cost reductions, organizations usually end up sub-optimizing and missing opportunities for substantial savings. Moreover, manual methods introduce risk in that the resulting adjustments to MLC may have unintended consequences in other areas such as negative impact on service quality or even an increase in MLC costs.

Learn More

BMC Cost Analyzer for zEnterprise® — a cost management software solution that reports and predicts MLC costs — and BMC Intelligent Capping for zEnterprise— a mainframe software solution that dynamically automates and optimizes defined capacity settings to reduce MLC costs — provide a solution. With this advanced combination, IT organizations can gain significant insight into and control over their MLC costs, and realize significant benefits, including:

  • Reducing MLC costs by 20 percent or more
  • Increasing mainframe cost transparency for IT management and line of business owners
  • Reducing business risk associated with making changes to reduce MLC costs
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Date and Time



Wednesday, September 25, 2013 11:00 am CT






Want to learn about the current state of the mainframe – as portrayed by over 1,100 mainframers themselves? Interested in the answers to questions such as:


• What issue did 85% of survey respondents’ rate as most important?

• What are the reasons why organizations continue to invest in the mainframe?

• Is the mainframe really growing, or not?

• How many sites are experiencing unplanned outages, and why?


Join our experts as they discuss findings of the industry’s largest mainframe survey. Hear what made this year’s list of high-impact business initiatives and where top IT organizations are focusing their time and money.


See how mobility, Big Data and other technology trends are influencing IT organizations around the world. Learn how companies are tackling the toughest IT problems including cost optimization and increased demands for availability. And that is not all -- you will gain insight into mainframe outlook, perception, staffing which are key to understanding the modern mainframe ecosystem. Plus, get an overview of a prescriptive approach for managing one of the respondents’ biggest challenges.





G. Jay Lipovich

Dir of Solutions Management

BMC Software






April Hickel

Principal Product Manager

BMC Software








Hosted by IBM Systems Magazine



Register Today


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Over the past five decades, SHARE has become synonymous with high-quality, user-driven education and resources to make enterprise-computing specialists more effective professionals. SHARE serves more than 20,000 individuals representing over 2,000 of IBM's top enterprise computing customers.  Stop by booth #509 and visit BMC at SHARE, August 3-8 in Pittsburg, PA. 


MF Economics: What the Past 50 Years Can Tell Us About the Future jadams.png

Lively Discussion (Breakfast & Learn)

Wednesday, August 6, 2014:  7:20am – 8:20am

Room 304 (David L. Lawrence Convention Center)

Speaker: Jonathan Adams,

General Manager of BMC Mainframe Solutions


While the mainframe has been a platform of choice for the past 50 years, as IT transforms into a partner with the business, there is an increased focus on finances, and the economics of the mainframe. Breakfast is on us and so are the prizes! Come join us and share your experiences in this interactive session. We’d love to hear about your mainframe highlights and how you’re making your mainframe more cost-effective. We’re all celebrating the incredible advancements and achievements of the mainframe from the past 50 years and tomorrow’s amazing future.


Stop by Booth #509

BMC’s mainframe solutions reduce your overall mainframe costs and ensure highest availability of applications and business services. See how this is done at our booth #509.


Live Demonstrations


Fun Give-Aways

  • Pick up your "50 Years of Mainframe" t-shirt
  • See the special BMC Mainframe 50 Commemorative coin
  • Enter to win a pair Beats headphones


For more information on BMC Mainframe Solutions.

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Ninety percent of the nearly 1,300 respondents to the recent annual BMC mainframe survey of mainframe users worldwide agree that the mainframe acts as a long-term strategic platform that provides the foundation for cutting-edge business applications.


This example from an insurance company illustrates this point: You can download a smartphone app that monitors your speed, travel locations, and other factors as you drive your car. The app can evaluate you as a driver based on the collected data. Another app will display your auto insurance policy options. A mainframe is a key component of both apps.


People are tapping into mainframe-hosted data in new ways, forcing IT to modernize mainframe applications, stretching the mainframe further. This poses interesting challenges. As new applications are rolled out, these applications generally require additional MIPS. More applications means increased complexity in the data center, which creates a staffing issue. Fortunately, technology can help meet these and other challenges.


Focus on disaster recovery. Workload demands placed on the mainframe are stressing its resiliency. As a result, IT must re-examine disaster recovery strategies to ensure rapid recovery if a disaster occurs. An outage could disrupt the business, and in some cases, cost millions of dollars.


Though database mirroring is a common way to protect data, it may not be enough to ensure fast recovery post-disaster. One IT organization experienced a corruption that occurred in the primary database, which was then replicated by the mirroring. As a result, the problem resurfaced after recovery.


Solutions should enable IT to recover from an earlier point in time at which the operation was normal. Additionally, solutions should coordinate the recovery across all components of multi-tiered business applications, both mainframe and distributed.

Address the skills shortage. Approximately 75 percent of respondents were concerned about losing skills due to the retirement of seasoned mainframe workers. At the same time, mainframe operations are becoming more complex, requiring the management of a more difficult environment with a less-experienced staff.


Technology can address this challenge by providing expert guidance to a more junior staff.  Solutions are available that provide built-in advisors that encapsulate mainframe expertise, such as DB2 tuning, and leverage it to recommend the best course of action.

Other solutions involve self-learning in the environment. Technology can analyze workloads, learn to distinguish between normal and abnormal variations, and alert the staff of situations that require attention. Some solutions can take action automatically based on expertise and analysis, which reduces the need for highly skilled experts.


Achieve cross-platform visibility and automation. More than 55 percent of respondents reported the need to integrate the mainframe into an application environment that spans multiple platforms and technologies.


You need automatic discovery of the components in your infrastructure and this information should be consolidated into a unified, enterprisewide view. This view should show the interdependencies of the components and their relationships to business services. This is particularly critical for technology that enables your cross-platform business services, such as middleware. It’s also important to automate cross-platform processes, such as the coordinated deployment of application updates, across all affected infrastructure components.


Reduce costs. Cost reduction is the number-one concern of IT management with 69 percent of respondents identifying this as their primary focus. A major mainframe cost contributor is MIPS consumption, with 59 percent of respondents expecting MIPS capacity to grow as they expand and add applications. This makes minimizing consumption a top priority. As you reduce consumption, however, you must maintain service delivery at the levels required by the business.


The technology you use should let you move appropriate processing tasks to System z Integrated Information Processors (zIIPs). Some tools also offload a substantial portion of their own processing to zIIPs. In addition, the cross-platform visibility and automation solutions can help reduce mainframe management costs by enabling IT staff to operate more efficiently.


By addressing these challenges with automation, you can continue to exploit the unmatched power, resilience, and security of the mainframe.

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Q: Why is it so important for companies to have effective analytics implemented on their mainframe? 

Q:  What are some of the business benefits that customers can expect to achieve by implementing advanced mainframe analytics capabilities?



Released a few weeks ago, John Barnard, CTO of Mainframe Service Management at BMC Software, answers these questions and more in a recent podcast that is tracking quite well.


If you missed it the first time, now's your chance to take a listen.


AND/or If you need something to listen to during your lunch break, today's your lucky day!


Learn how the new features in MainView 6.1 can help you automatically collect, store, and analyze huge volumes of data — so you can proactively react to problems before they happen.


With BMC Mainframe Analytics you can:

  • Use “best practice” metrics to improve performance over time
  • Simplify mainframe administration with dynamic threshold analysis
  • Reduce the costs of mainframe monitoring and management


John Barnard is the CTO of the BMC Software Mainframe Service Management business unit.

He has 25 years of experience in IBM mainframe systems software management and development in various capacities. 



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The increasing influence of mobility and other emerging technology trends are having a direct impact on how customers use the mainframe, according to the results of the seventh annual BMC mainframe survey.


"Each year the survey reflects trends that are taking shape globally. It should be no surprise that mobility and complex data centers are at the top of the list this year," said Bill Miller, president of Mainframe Service Management. "People want to access applications from anywhere and at any time, and this will be a key part of the future of our products."


Due to the increased velocity, volume and variety of data being processed as a result of these new trends, there is greater demand on IT infrastructures.

"The mainframe has a strategic advantage in this area, because of high availability, security, centralized data serving and performance capabilities," said John Barnard, chief technology officer for Mainframe Service Management.


The results also show that customers need to integrate the mainframe into highly complex enterprise IT systems that include both mainframe and distributed platforms, which shows the need for simple, cross-platform solutions.


Other observations from the survey include:

  • Ninety percent of respondents consider mainframe to be a long-term solution, and 50 percent agreed it will attract new workloads.
  • Keeping IT costs down remains the top priority, as 69 percent of respondents identified this as their major focus area, up from 60 percent from 2011.
  • Fifty-nine percent expect MIPS capacity to grow as they modernize and add applications. This highlights the need for software that minimizes expensive MIPS consumption.




Read the full results of the Mainframe Survey

Watch the video

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