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In the past days, I have enjoyed a new smartphone.

A great User Experience


The way this phone manages Contacts (the most critical resource on a phone) is very exciting.


It's an Android smartphone, so step 1 was to configure Gmail. In a couple of seconds, my Contacts were seeded with hundreds of individuals I interacted with on the Google platform.


I configured e-mail and Skype, and hundreds of individuals (I very often interact with) appeared as contacts on my phone.


I went ahead and then configured Social accounts, like Twitter, Facebook or LinkedIn.


That's when the maggic happened. All of a sudden, a notification popped up that the phone found many "contact matches". It was able to reconcile several accounts (coming from different sources) under a unique record.


I now had a single pane of glass for each contact: Subbiah Sundaram for example (check out his profile on BMC Communities) appears as one record, pointing to the various sources. (Linkedin, Google, Twitter, Skype).


Takeaways from this experience: by making it quick and easy for me to reach the details of my contacts, this Android gadget made my days more fun and productive.


Let's take one step back.

Reconciling sources, to benefit from a Single Source of Truth, does it remind you of something?


As you may have guessed, my Android toy was not merging records, just linking them, federating external details.


Lessons learnt for CMDB Best Practices

This smartphone experience reminded me of a video recorded by Doug and Darius: deciding what how to sync/federate your CIs is key to ensure efficiency of your CMDB: relevancy of data, and productivity of users.



See here more CMDB Best Practices vids.


Everybody knows that IPv6 is just about making more addresses available, right?  Everybody knows that to support it you just need to make the fields a bit bigger and change your validation to accept the newer, chunkier addresses.  That's all there is to it, surely?


Well, not quite.  It's actually a little more involved than that.


Thankfully, we have people who's job it is to go off and work out how things work and then explain it to the rest of us mere mortals.  When it comes to IPv6, Charles Oldham from the Atrium Discovery team was the chap who went off down that particular rabbit hole, and he pulled together a comprehensive writeup of how IPv6 works, what's different and what the pitfalls are.  This has been available internally for a while, but it seems churlish to keep it locked away... so we're making it available to the world at large.


So, after a bit of time spent tidying it up for publication, Charles's IPv6 Beginners guide has now been made available to the wider community.  It's written with folks who already know IPv4 in mind, but if you're not one of those people, fear not - the document is packed with links that'll help you if you're still getting up to speed there as well.


If you want to know what this IPv6 stuff is all about, what it means and where you need to pay attention to it, it's going to be well worth your while to go and give it a read!


IPv6 Beginner's Guide

Adrian Long

ADDM Community Resources

Posted by Adrian Long Employee Apr 16, 2012

Over here in the ADDM corner of the world, we've put a lot of work into providing our users (that'd be you lot) with a huge library of resources to help you get to grips with our product.  But we haven't provided you with a handy round up of where everything is and what it can do for you.  I think it's about time we put that right.


At present, there are two main places where you can find ADDM recources:  Here on and over on  Each of these deserves a bit of a deeper description, though as we use each of them differently.  So here are the highlights of what's available:

Here on, there are two main areas of interest:BMC Atrium Platform and Discovery (ADDM)


The first of these (BMC Atrium Platform) looks at the entire Atrium product family, including ADDM.  If you're after the wider context, or if you have questions about what ADDM's role is in the big picture, this is probably a good place to start looking.  We regularly blog about ADDM and related content in this space - as you should probably have gathered, as you're reading a post in that community space at this very moment.


The second of these (Discovery (ADDM)) is the ADDM specific community space.  It caters for more detailed, ADDM focussed questions and discussions.  There's a wealth of other application-specific content on here too... and we'll be adding more to that in the future. is an ADDM specific microsite.  It currently contains a wide range of ADDM related content and community tools, several of which are listed below:

  • Discovery Forums - There's a wealth of accumulated expertise about ADDM 8.x on these forums.  Whilst we're gradually moving towards bringing the conversation over here, there's still an active community and a good techie vibe over there.
  • Configipedia - If you want to know what's going on in those TKU updates that you install every month, this is the place to look. The "In The Spotlight" pages give an overview of what's going on in each TKU release, and details of every TKU pattern can be found within.
  • Documentation - The ADDM online documentation predates, and we're not quite ready to migrate it in to that platform just yet.  So, in the meantime, ADDM documentation lives here.
  • Community Enablement Tutorials - If you've been following this blog, you'll have seen Zoe Stone posting about these.  They're quick online tutorials that can help get you up to speed with various aspects of ADDM, either as individual tutorials or as short courses around a common theme.  Zoe's always keen to get feedback on these, by the way, so feel free to rate the modules and let her know.

MF-Flow_FloatRight.pngHave you ever wondered how Atrium Discovery sees in the world of Mainframes?  Well, we have two Community Enablement Tutorials that will take you through how it all works and what you need to do to get the most from it.


The Mainframe Discovery I tutorial begins with the best practice steps to configure Atrium Discovery to communicate with the z/OS discovery agent and bring back Mainframe discovery data.  I also show how to use the newly enhanced credential audit trail to troubleshoot problems with the initial setup.


Mainframe Discovery II starts out with a basic primer of all the different Mainframe internal components and how they are modeled within the Atrium Discovery datastore. This is key to modeling the various business applications that may run across distributed and non-distributed devices within your estate. 


The second of these modules also touches on the mainframe pattern templates, and I explain how they can be used to enable certain mainframe discovery methods that were disabled by default.


If you’re interested in discovering Mainframes with Atrium Discovery, these will give you an excellent foot in the door!

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