It's time when we open the window of discussion, gather your collective feedback and re-think on how we can improve the BMC Communities experience further. An opportunity for you to provide your feedback on current programs & features, suggest overall improvements & more.
We highly value your time, keeping that in mind, we have shortened the survey by 35% and it should now take you less than 3 minutes to finish it.
Your past survey feedback helped us achieve many things. Here are a few worthy mentions:
- More questions answered: This remains the top most thing to enhance your experience on BMC Communities (based on previous survey results). And hence, our top priority as well.
- Knowledge Base Articles: We added more enablement resources, helping you get answers quickly and learning more about BMC products, in the form of knowledge articles. This quickly became one of the top rated programs, with you giving it 3.8 out of 5.
Track-It!, FootPrints service desk,TrueSight Capacity Optimization, TrueSight Infrastructure Mgmt, now have commenting enabled as well, allowing you to give feedback and improvement ideas on specific KAs.
With 40k+ of you (unique visitors) now enjoying the knowledge articles hosted of BMC Communities every month, making it far easier for you to find resources (answers) from experts.
- Webinars & on-site meetups powered by events feature: Lastly, the introduction of a very powerful, Facebook-like events experience, native to BMC Communities. You can now create, RSVP/invite friends and add these BMC Communities events straight to your email calendar. Remedyforce has been doing exceptional job in using this feature to reach out to hundreds to discuss product releases, integrations, promoting self-service and in-person user group meetups. Check out the upcoming Rf event here.
We have a special surprise in store for all the respondents. To be eligible, please finish the survey and comment below with your major use case on BMC Communities in 140 characters or less.
The survey ends on Friday, 30 March'18. Take it now.
Thank you for your time and input!