The community experience that you enjoy today is a result of continuous improvements over the past years, based on the feedback from our members. This survey's result will be the key factor deciding our action plans for next six months, and more. With the March 2020 survey results, in the last six months we worked on improvements for some of the highlighted issues with the help of our community champions. Key updates are as follows.
Changes in Ideation program
This was one of the biggest asks from last survey, and we are happy to share that ideation program is getting more traction with Product Management (program recently adopted by all Mainframe products), and will be revamped with a much simpler and transparent experience for our members. To acknowledge all the support they gave, we have shared some early highlights with our champion members; and we will publicly announce all the changes soon. You will be able to experience the changes by mid-November this year.
One step closer to a better mobile experience
We already support mobile browsers, and we have made some decisions that put a native BMC Communities mobile app in the roadmap plans. We don't have an official ETA yet, but our tentative plan is to launch it in 2021!
More questions getting answered
Many of you may not know this - our community champions are helping constantly to make sure that most, if not all the questions are getting a response each month. Thanks to their selfless support, we now have 95%+ of the questions getting a response (moving up from 85% in the past).