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With 2018 reaching an end, it is time to look back, celebrate the success and growth of BMC Communities which wouldn't be possible without your continuous feedback and support. We also have a fun game for you to unlock some digital gifts.



Let's celebrate key achievements in 2018


More and more people utilize our knowledge articles to find answers to product related queries, many product communities have enabled commenting on their knowledge articles, helping them improve. To ease your access we have made some changes at our authentication system, where you don't have to login again to Communities if you are coming from docs or support. In June, we conducted a communities meetup for India chapter and it was a great experience to connect with our customers, partners and fellow BMCers offline. Many of the attendees could try out the mobile experience live, where we fixed the major concerns around replying to discussions through a mobile device!


Yes we had our fair share of setbacks too! We fought together against the spam attacks and because of your help, Communities is now a much safer place. We thank you for your patience and support throughout all the hardships we faced, as a community.


Wishing you a season of joy and continued personal and professional success in 2019.





Participate in the Happy Holidays Quest


Starting next Monday, December 17th, you will see a new 'holiday themed experience' (I don't want to spoil the surprise ) in certain pages of BMC Communities. Let us know in the comments below where you found it and stand a chance to win digital gifts. Don't worry if you have a strict 'away-from-everything-work' policy, we will run this contest for next four weeks, till January 11th, and the pages where you'll find the 'surprise' is going to change every week!


Rules of the game


  • Everyone who finds the Holiday Surprise, and comment under this blog post will be awarded 100 points (one time).
  • Weekly winners will be picked randomly and will be rewarded with lot more points.
  • These winners will be announced and featured in this blog post every Monday in the duration of the game.
  • Have fun and celebrate this holiday season together!


Meet the winners!


Week 1


Crystal Crenshaw.png

Crystal Crenshaw

Communities member for 4 years.

Remedy expert,

working with SECU in the USA.

Nicole Schackert.png

Nicole Schackert

Communities member for 1 year.

FootPrints consultant,

working with CK7 GmbH at Germany.


Razeem Mohamed

Communities member for 6 years.

TrueSight products expert,

working with Sentry Software at France

Week 2


Tamara Ehmoser

Communities member for 9 years.

Lead technical consultant,

working with NTT Data at Austria.


Marcelo Maia

Communities member for 7 years.

Control-M specialist,

working with Inforegis Tecnologia Ltda. at Brazil


Ilyas Shaikh

Communities member for 4 years.

Control-M consultant,

working with VyomLabs in India.

Week 3


Cindy Anderson

Communities member for 2 years.

Remedy expert

at Southwest Gas Corporation in the USA.


Steve van der Merwe

Communities member for 6 years.


working with Onsoft at South Africa.


Pascal Junker

Communities member for 9 years.

Project Manager,

working with ITConcepts at Switzerland.

Week 4


Rebecca Beatty

Member for 7 years, Lead Programmer

Analyst at Transamerica focused at

full Remedy stack all the way to Discovery


Naveen Kumar N C

Communities Member for 5 years,

Discovery Team lead at Ericsson,

from Bengaluru in India


Igor Smrdelj

Member for 9 years, Head of Department

of IT user support technologies

for Triglav Insurance in Slovenia, with

Remedy stack and Digital Workplace


Congratulations to the winners these past weeks.

Happy 2019 to all of you!