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How are we doing?


Thanks for using BMC Communities. To help us improve, we'd like to ask you a few questions about your experience so far. It should take you less than 3 minutes to finish, and your answers will help us make BMC Communities even better for you and other users.

Begin BMC Communities Survey


Your past survey feedback helped us achieve many things:

  • Powerful mobile experience: Using BMC Communities on a mobile browser was the lowest rated feature with 3.1 out of 5 (March'18 Survey). Since then, we looked at the major issue (not being able to create a content or reply via phone) and fixed it. Have you checked it out already?
  • Knowledge Base Articles: This remains as the best rated BMC Communities program, maintaining a CSAT of 3.8 out of 5 in the previous survey. The product communities with CSAT above average include TrueSight Operations Mgmt, Discovery / ADDM, TrueSight Capacity Optimization and two more communities as follows:
    • BMC Helix Remedyforce joins other top communities to enable commenting on the KB articles, allowing you to share your live feedback or ask a question directly on the article.
    • Control-M that also enjoys highest traffic to KB articles. Congratulations!
  • Events on Communities:
    • Webinars - Interested in learning more about TrueSight products and their functionalities? Join Seth Paskin in his next webinars.
    • Communities meetup in India - Thank you Tarun Sharma, Manjunatha G & all the GOSI members (thanks to Heather, Prateek & team) who participated & made Communities Meetup - Pune, India, in late May, a huge success. More details and pictures in India User Group.


We're always working to improve the BMC Communities experience, so we'd love to hear what's working and how we can do better.

The survey ends on Sunday, 30 Sep'18. Take it now

All respondents are guaranteed with a profile badge + 1500 points. To be eligible, please complete the survey and comment below with how BMC Communities makes you succeed in your professional life.

Thank you for taking the time to give us feedback


UPDATE: adding decisions taken, Sept '18 survey take-aways