Customer expectations today, such as those shared throughout the BMC Community through discussion, questions, and ideas, have become a force prompting companies to rethink entire business models. The adoption of digital technology is the primary driver of change, as you expect products and services to be faster, easier, and available anytime and anywhere. Well, we’ve heard you and are pleased to introduce: BMC Digital Enterprise Management.
BMC Digital Enterprise Management is a set of IT solutions designed to make digital transformation fast, seamless, and optimized. It enables continuous innovation and improvement by managing and optimizing technology, processes, and policy in real time, from Mainframe to mobile, cloud and beyond.
In line with accelerating the development of digital services and apps, there are five core elements to Digital Enterprise Management:
Digital Service Management
Digital Service Management blends modern digital services design with ITSM principles & platforms to reinvent how business gets done and enable breakthroughs in human productivity.
Digital Enterprise Automation
Digital Enterprise Automation represents a more integrated and strategic approach to automation, enabling you to accelerate the delivery of digital services while improving quality and control. Our comprehensive and policy-driven platform will help you orchestrate and automate the full digital infrastructure stack.
Digital Service Assurance
Digital Service Assurance extends traditional assurance principles well beyond watching over the health of hardware, applications, and networks. It integrates data from multiple external sources, including social human sentiment to allow you to take action quickly based on customer online posts and complaints.
Digital Infrastructure Optimization
Digital Infrastructure Optimization is our approach to building and maintaining a leaner, more cost-effective digital infrastructure. We can help you avoid wasted capacity and licensing across your entire technology portfolio. You’ll benefit from a stronger return on your investment in technology and a consolidated, easier to manage, lower risk platform.
Analytics, Orchestration, and Policy — a shared foundation
We provide a common foundation for configuration data, automation, orchestration, analytics, and policy, enabling you to share a single, real-time view of your infrastructure across teams and processes. You can automate complex tasks that span multiple systems. You can uncover relationships and patterns between IT operations disciplines, helping you drive continual improvement.
Digital Enterprise Management brings all of our members across all of the Products Communities together under a single, unified framework for digital transformation.
How do you think Digital Enterprise Management will help your organization? How do you think Digital Enterprise Management will improve your organization’s IT operations?