Have you all learnt the tricks of BMC Communities, since the re-launch mid-April, with flexible Streams and easy to use mobile access?


Many users have been even more helpful and productive.


Let's award a couple of them for their great behavior, helping the whole community


Let's go all the way to sunny Australia to meet a very active Customer in the CMDB world, Carey Walker.



Carey is both very knowledgeable and fun to interact with, as you can see in this video published some months ago.


Thanks Carey for helping the Community in the Australian timezone!

Let's stay in Asia for the Partner to award this month.


Greg Tucker, for his awesome engagement in the The specified item was not found. communities, both FootPrints service desk and Client Management.


Gregory lives in Japan. He has been very busy in Service Management for the past 20 years (see on Linkedin), and sure deserves his ITSMinfo nickname.


Ohh, and Gregory is really active on Twitter and Google+ too.


Thanks Gregory for being a Top Community Member!

I've got 2 Product Managers to spotlight this months, helping the Remedy ITSM and BMC Atrium Products.


Their dedication to Customer Satisfaction is a pleasure to look at:

  • they engage both in public communities, and private areas.
  • they help users by interacting on discussions, and also proactively, with  blog posts (see some videos here, or technical details here)


Thanks Peter Adams



And thank you Karl Miller Karl_Miller.png

Great to work with such highly impactful people!