- By Michele Marques, Associate Manager - Information Design and Development
It's supposed to be spring, but this morning it snowed in my neighborhood! As I might not get a chance to work in the garden this weekend, I thought instead that I'd prune my list of links and share some with you.
- In 9 Ways to Create Peer Reviews for Technical Writing Projects, Ivan Walsh lists some of the areas that you might cover in peer reviews. Personally, I find procedure testing really helpful from peer reviews!
- In How important is video to technical authors, Ellis raises questions to consider with video - such as who creates the videos? and does text or video come first?
- Craig Haiss explains Why customer support reps should be your new best friends.
The postings in this blog are my own and don't necessarily represent BMC's opinion or position.