- By Michele Marques, Associate Manager - Information Design and Development


By now, you might have seen the comic that presents the history and philosophy of Google Chrome. I particularly like this page, because it gets into some pretty heavy topics but uses amusing images that keep the tone friendly and might help the less tech-savvy remember the information.


If pictures are worth a thousand words, imagine video. In his BMC Community post titled Social Media within BSM, Matt Laurenceau provides step-by-step instructions about how to embed a video in a knowledge management article in a compelling manner. The video itself is an illustration of how video can be a compelling form of technical communication.



The postings in this blog are my own and don't necessarily represent BMC's opinion or position.