It’s amazing how technology can make such a difference in your life. I used to drag myself to the coffee maker while half asleep, grind the coffee, spill it on the counter as I poured it into the filter, get the water, turn on the coffee maker, clean up the mess, and count the minutes until the coffee was finally ready. Then one day I decided that even though my coffee pot worked just fine, I wanted to improve the experience. So I got one of those popular new devices where all I do is add water and insert a pre-packed coffee pod and simply turn on the brewer. In less than 1 minute, I have a delicious fresh-brewed cup – no fuss, no muss.
I actually look forward to making my morning coffee because it’s fast, easy, and delicious. I didn’t really need a new coffee maker. I just wanted the ultimate coffee experience. Technology made that happen. It’s like mobile enterprise applications, which can also give you the best end-user experience. You don’t have to access your applications from your smartphone. You can always use your laptop. But think of the convenience of using that small device. It can change your life!
Mobility can make a big difference for IT workers and business users. If you’re in IT, and you’re supporting clients in one building, you can easily go to your service desk app and determine if other clients in that same location need you. Think of the time you save because you don’t have to go back to your desk to get that information. Or, let’s say you’re a business executive and you need to go into Oracle and approve vendor payments immediately while you’re in a taxi en-route to the airport. You don’t have to log into your PC to do the transaction. You can access that application from the phone as well, just as quickly and effectively.
As additional capabilities move to smartphones and tablets, you will continue to rely on them even more. In fact, you may already be using your smartphone to check online for a flight, have a video conversation with relatives, watch a movie, get directions, and so on.
So, what’s next for mobile devices and the enterprise? Be sure to read this thought leadership white paper by BMC’s Dan Turchin, The Seven Laws of Mobile Enterprise Applications, to find out. The laws explain how mobile applications must be context-aware, role-based and user configurable, device independent, interoperable, easy to use, and more. Here’s one of his predictions from the white paper:
“Expect smart mobile applications that adapt to your behavior. They’ll route and prioritize messages based on your schedule and location and push information to you only when you need it. They will be less an extension of your PC and more an extension of your brain. This outsourcing of the data retrieval function we perform worst will ultimately liberate us to do the cognitive processing we perform best.”
Doesn’t that sound interesting? What are you waiting for? Grab a quick cup of coffee and read the white paper.