Moving from one place to another takes work. You have to figure out what to take to the new location, what to give away or store, and what to get rid of. Then there’s all that packing that has to be done. And you have to pull everything together for the move without disrupting everything else you have going on in your life. If you try to do too much at once, the whole process can be way too overwhelming. So, you break it up into different tasks over time. You make a list one day, pack over another few days or weeks, drop off old items at the local charity, and so on. Come to think of it, moving from one residence to another is like getting ready for the cloud.
To make your move to the cloud successful, you have to go through four phases of transformation related to the infrastructure, services, processes and organization, and culture. With infrastructure transformation, for example, you take an incremental approach to cloud computing to avoid disruptions to the business. Consider beginning in a test environment so that you become familiar with how the cloud works without impacting critical systems in the data center. This helps you decide what types of services should be moved to the cloud and how they will work once they arrive there. It’s kinda’ like checking out the new neighborhood before you show up with a moving van.
The second phase, process and organizational transformation, is related to best practices. Just as you don’t have to toss out all your old furniture when you move to a new home, you probably want to keep the stuff that’s working for you or modify it slightly. So, think about the best practices, like ITIL, which you used successfully in your organization. You don’t have to get rid of these processes to accommodate cloud computing. Just consider that you might want to replace the structure of teams that were based on technology (the devices) with a structure that’s based on a service perspective.
The next phase, service transformation, is about encouraging self-service. That’s why your offerings in the cloud should be presented in terms that your business users understand. Here’s where you look at ways to make it easy for business users to request services, which reduces the cost of service delivery.
Finally, it’s time for the cultural transformation phase. Cloud computing can promote a faster response to requests and provide better insight into IT costs. You can take information about costs and share it with your business users so that they have a better understanding of what their IT services will cost them. This information helps business users plan their budgets for IT services more accurately.
Moving is never easy, but you can achieve the results you need if you take this four-step approach. Check out the article “Four Strategies for Moving to Cloud” by Herb VanHook and Lilac Schoenbeck to learn how to get ready for the cloud without throwing away what you’ve already built.
The postings in this blog are my own and don't necessarily represent BMC's opinion or position.